Patient Representative

Patient Representative

In medical practice since 1919, Wolfe Eye Clinic is a multi-specialty clinic providing surgical services and vision care throughout Iowa. At Wolfe Eye Clinic, we create Better Vision for a Better Life.

We have an immediate opening for a full-time Patient Representative based out of our Cedar Falls clinic.

Responsibilities include:

- Greeting patients and visitors and providing courteous, caring, and professional assistance during their clinic visit.

- Patient registration and dismissal.

- Answering telephone calls in a clear professional manner.

- Making, canceling, and rescheduling patient appointments.

- Gathering, verifying, and entering demographic and insurance information.

- Collecting payments and issuing receipts.

- Maintaining patient records according to HIPAA guidelines.

- Using office equipment, i.e., fax, printer, scanner effectively.

- Effectively interacting with co-workers, physicians, and patients.

- Performing other duties as needed.

Qualifications include:

- Ability to demonstrate strong patient service skills.

- Ability to effectively enter information into a variety of computer programs.

- Ability to portray a professional attitude and appearance.

- Ability to demonstrate strong verbal and written communication skills.

- Ability to thrive in a fast-paced environment.

Preferred (but not required) qualifications are:

- Previous experience in a medical office.

- Previous experience with an electronic medical record or medical office software.

If you are interested in being part of a quality driven organization while receiving a competitive wage, daytime work hours, M-F work schedule and benefits (health and dental, 401k, paid-time off, etc.), please apply.

EOE