Client Support

POSITION SUMMARY:

All Together Recovery LLC (ATR), provides multiple levels of ASAM SUD/BHSO care, including recovery housing, education, job training, employment, and other recovery related extensions to the family in for-profit and non-profit environments. The Client Support Specialist is vital to ensuring client needs are met and improving the treatment atmosphere of ATR. Their primary function is to help the day-to-day operations, logistics, and programming of ATR run smoothly, and provide recovery support to program participants.

This position is SECOND SHIFT with hours on Monday - Friday from approximately 2pm - 10pm.

GENERAL RESPONSIBILITIES AND REQUIRMENTS:

- Must have a valid Kentucky driver’s license.

- Participate in all necessary staff meetings.

- Be proficient in all ATR rules, policies, and procedures.

- Model servant leadership.

- Operate with integrity in all circumstances.

- Communicate effectively and be responsive to verbal and written correspondences.

- Knowledge of local resources, the recovery community and service access.

- If necessary, fill in for team members who are absent to cover APSS billable services.

- Maintain all pertinent ATR records as per policy and regulations.

- Maintain all required personal certifications and required training.

- Ability to educate and coach clients in all aspects of client house rules.

- Perform 30-minute walk throughs and head counts. To be performed daily.

- Transport clients to and from community engagements, pick up and transport new intakes as needed

- Maintain daily updated dorm list.

- Ensure that all clients attend all prescribed programming

- Be primarily responsible for meeting the needs of the clients.

- Ensure shift reports are completed daily, and the previous shift report is filed accordingly after review.

- Administer drug screens, room checks, body and belongings search as needed.

- Facilitate structured activity groups for residential clients in ATR program.

- Work with clinical staff and treatment team to gauge client needs and progress in the program.

- Any other task assigned by immediate supervisor

BACKGROUND/EDUCATION:

- Current APSS certification preferred/willingness to gain APSS certification within first 90 days of employment

- 1 year of previous experience as an APSS.

- High school diploma or GED.

- 12 months working with SUD treatment preferred