About this role
Job Summary and Responsibilities
As an Education Professional, you will be a vital contributor to the planning, coordination, and delivery of essential healthcare-related educational and training programs.Every day, you will actively assist in scheduling and conducting diverse healthcare training programs. You will also provide direct coordination and/or instruction in various educational initiatives, ensuring effective learning experiences for all participants.To be successful in this role, you will combine strong organizational and presentation skills with a deep understanding of healthcare education, a passion for teaching, and the ability to effectively engage and train diverse groups of healthcare professionals and staff.
Training of Staff
- Developing and coordinating educational training programs, including systematic and standardized materials.
- Providing in-services and workshops on current systems, procedures, and new employee training.
- Training staff on regulatory and billing issues.
- Acting as a resource for system input and consistency.
Compliance
- Performing audit functions, monitoring quality assurance, and preparing QA reports.
- Tracking errors and denials and identifying quality improvement opportunities.
- Ensuring the Information System for staff is used accurately and system capabilities are maximized.
- Acting as a primary resource for consistency and standardization in data collection.
Administrative Functions
- Providing effective administration for assigned service lines and departments.
- Working with management to identify compliance issues, implement changes, and standardize fixes.
- Serving as a resource for employees and providers regarding Patient Registration, billing, and other compliance concerns.
Job Requirements
Required:
- Requires an individual with demonstrated leadership skills and the ability to initiate change in a positive manner. This position will not manage staff.
- Proficiency with PC based applications, Google Workspace and database management programs.
- Healthcare experience with knowledge of practice management and billing (3+ years of experience preferred of lead front office or operations supervisor).
- English proficiency both verbal and written required.
- Must have a high school diploma or GED.
Where You’ll Work
Dignity Health’s Pacific Central Coast Health Centers (PHC) is a non-profit Community clinic organization comprised of more than 40 health centers located primarily from Ventura to Templeton, spanning the coast. Our experienced physicians and advanced practice providers offer a wide range of primary and specialty care services. PHC is a part of Dignity Health Central Coast’s award-winning network of outstanding hospitals, imaging centers, laboratories, and post-acute services.
One Community. One Mission. One California