Care Team Leader - Guaranteed Hours

Already an experienced carer and ready for the next step? This is a Team Leader role at our Maidenhead and Windsor branch, covering Maidenhead, Windsor, Slough, Taplow, Eton and the surrounding area.

Most of your week is out on the road with a regular caseload of your own. The rest is the team leader side: supporting newer carers, covering the office phones, helping with training, and taking your turn on the on-call rota. We opened in September 2025, so this is still a young branch and you'll need to be happy to roll your sleeves up, helping build the service rather than stepping into something that's already up and running.

What you'll get

- £16.00 per hour weekday and £18.00 per hour weekend for your care calls, plus 45p per mile
- £14.00 per hour for office time, training and team leader work
- At least 60% of your stated availability guaranteed as paid hours, every four-week pay period. Real security, not zero-hours
- If we can't fill your guaranteed hours with care calls we find you other paid work, and any remaining shortfall is still paid
- A place on the on-call rota with an additional payment, and any visits you cover while on call paid on top
- Full-time hours
- Fully paid training and holiday pay
- Funded qualifications and genuine progression, including Level 3. We promote from within
- Free virtual GP access for you and your family, 365 days a year
- Blue Light Card and employee discount scheme
- Company pension, referral bonuses and paid volunteer days
- Supportive, friendly management who are there when you need them

What you'll do

- Deliver care calls across the Maidenhead, Windsor and Slough patch, with a regular caseload of your own
- Cover gaps, sickness and short-notice changes. This is a real part of the job
- Support and buddy newer carers out in the field
- Cover the office phones when the Registered Manager or Director is out
- Help with inductions, shadow shifts and training
- Take your turn on the on-call rota
- Keep an eye on care plans and flag when something has changed

What we're looking for

- Experience in domiciliary care, and ready to step up
- Available to start between 7am and 8am, and to work every other weekend. This is essential, it's when our clients need us
- Able to keep your stated availability open at least three days ahead, so we can plan your work properly
- A Level 3 Diploma in Health and Social Care, or a willingness to work towards it. We'll support you
- Someone other carers will happily ring when they're stuck
- A full UK driving licence and access to your own vehicle
- The right to work in the UK. We're not able to offer sponsorship
- Willingness to complete an Enhanced Adult DBS check

Ready to apply?

We're interviewing now and can offer a quick, friendly recruitment process. Our Director comes from a clinical background and genuinely cares about providing a great service, and as the branch grows, so does the role.

Apply today to join GoodOaks.