About this role
This is a remote position.
Looking to grow your career in logistics and support a dynamic sales team?
Join us, where collaboration, respect, and entrepreneurship drive everything we do.
•Carrier Relationship Management: Build and maintain relationships with existing and potential carriers, ensuring strong communication and trust
•Issue Resolution: Work closely with the tracking team to address and resolve any issues or delays that arise during the shipment process in a timely manner. Identify recurring issues; work with carrier on corrective action plans and escalate to management relocate
•Carrier Performance: Review carrier scorecard data, identify trends and determine root cause. Summarize findings and provide Dedicated Carrier Manager with detailed feedback prior to weekly carrier scorecard meetings.
•Process Management: Develop and implement processes with carriers to ensure that daily operations run smoothly and all requirements are being satisfied
•Trailer Pool Management: Assist management to ensure trailer availability exceed the s required thresholds and relocating displaced trailers as needed
•Execute day to day carrier operations tasks such as carrier switches, accessorial requests, retenders, diversions, etc.
•Carrier Watch list & Settlement: Ensure all loads are closed out with proper documentation to prevent delays in payment to carrier.
Requirements
1+ years of experience as Carrier Sales Rep or related
Strong communication and organizational skills
Detail-oriented with a solution-focused mindset
Familiarity with carrier networks and logistics processes
Benefits
Work from home.
⏱️ Sunday - Thursday - 8:0 AM - 5:00 PM EST
We provide you with the equipment.