About this role
We are HCSS. For the last 40 years, we have been developing software to help construction companies streamline their operations . Based in Sugar Land, TX, our mission is helping customers achieve excellence through our proven customer-centric, end-to-end solutions and exceptionally helpful service, while providing a great life for our employees. With this mission at the core of everything we do, HCSS is a pioneer and leader in the construction software space and a consistently recognized employer. We have earned Best Companies to Work for in Texas honors for 18 consecutive years and have been named a USA Today Top Workplace . HCSS has also been recognized by Built In as a Best Place to Work in Greater Houston and by Construction Executive for our technology innovation, reflecting our strong culture, industry leadership, and commitment to excellence.
WHO WE NEED: The Enterprise Farmer Account Executive II plays a pivotal role in nurturing and expanding relationships with HCSS's enterprise customers. This dynamic position is primarily focused on customer advocacy, driving satisfaction, and fostering loyalty through strategic engagement.
Qualifications:
- A minimum of 4 years of experience at HCSS or in a comparable role within the Construction Technology industry
- Demonstrated success in serving customers across sales, implementation, project management, and support functions, with a strong focus on delivering results
- Proven ability to effectively manage multiple complex projects and deliverables, while navigating competing priorities and deadlines
- Exceptional verbal and written communication skills, with the capacity to engage and influence stakeholders at all levels
Role Responsibilities:
Sell
- Lead Generation & Prospecting: Proactively identify, qualify, and target new business opportunities within your assigned territory or vertical market
- Sales Strategy & Execution: Develop and execute strategic sales plans to achieve and exceed quarterly and annual revenue targets
- Full Sales Cycle Management: Own the end-to-end sales process, including initial outreach, discovery calls, product demonstrations, proposal creation, negotiation, and deal closure
- Product Expertise: Become an expert in our product/service offering and clearly articulate its value proposition, competitive advantages, and return on investment (ROI) to potential clients
- Pipeline Management: Maintain accurate and up-to-date records of all sales activities and pipeline progress in the CRM system (e.g., Salesforce)
- Collaboration: Work closely with the Sales Development, Marketing, Product, and Customer Success teams to align strategies and ensure a seamless client experience
- Market Feedback: Gather and relay valuable market feedback to internal teams to help inform product development and marketing strategies.
Connect
- Cultivate and enhance strategic relationships with enterprise customers, serving as their primary advocate within HCSS [Approximate 60% of time.]
- Drive customer satisfaction and loyalty initiatives to ensure the retention of high-value enterprise accounts
- Conduct comprehensive Quarterly and Annual Business Reviews (QBR & ABR) to align on goals and deliver exceptional value to enterprise customers
- Serve as the key internal liaison, expertly coordinating cross-departmental projects, presentations, services, and communications to meet customer needs
- Proactively manage and resolve customer requests and escalated issues, ensuring timely and effective solutions.
- Maintain ongoing engagement with accounts through regular monthly check-ins to foster strong partnerships and address evolving needs
Grow
- Gain a deep understanding of customers' business models and strategically cultivate leads from existing accounts by identifying and qualifying high-value opportunities. [Approximate 30% of time.]
- Propel revenue growth by nurturing and managing robust relationships with existing clients, including executing upgrades and sales initiatives
- Identify and qualify potential leads within accounts, leveraging Salesforce CPQ to efficiently execute upgrade processes
- Collaborate in the development of comprehensive business cases and benefits management plans to support client initiatives
- Actively participate in the sales cycle, providing leadership and expertise to drive successful outcomes
Travel Requirements: Some travel per Manager discretion
BENEFITS & PERKS: Part of our mission is to provide a great life for our employees. We believe that when our people are happy, they do their best work. Some of the benefits and perks we offer include:
- Flexibility to work Remotely
- Medical, dental, and vision coverage with company-paid and employee-paid options
- Paid holidays, sick days, and personal time off
- Employee Resource Groups ( ERGs ) that foster connection and inclusion
- On-site amenities including a covered basketball court, soccer field, track, pickleball/tennis courts, gym, etc.
- Dog-friendly campus and WiFi-accessible courtyards
- 401(k) with a 5% company match
- Coverage for employee professional development and wellness
- And more!