Quality Technician

Essential Duties and Responsibilities:

- Develop, revise, and maintain quality documentation, including Standard Operating Procedures (SOPs), work instructions, and inspection plans.

- Conduct internal audits and participate in supplier and external audits (e.g., ISO certification) to ensure compliance with quality standards and procedures.

- Assist in implementing Statistical Process Control (SPC) methods to monitor and control production processes.

- Perform risk assessments and contribute to the development of risk management strategies.

- Support validation and qualification activities for processes, equipment, and systems.

- Collaborate with cross-functional teams to address non-conformities, implement corrective actions, and review non-conforming materials and products.

- Investigate and assist in resolving customer complaints related to quality issues.

- Collect, analyze, and interpret quality data to identify trends, develop metrics, and drive continuous improvement initiatives.

- Assist in the maintenance, calibration, and verification of measurement and test equipment.

- Participate in new product development and introduction, providing input on quality requirements and specifications.

- Work with suppliers and customers to ensure adherence to quality requirements and expectations.

- Support the training and development of employees on quality-related processes, procedures, and best practices.

- Stay informed on industry trends, standards, and regulations, implementing relevant improvements as needed.

Required Skills and Abilities:

- Strong attention to detail and accuracy in documentation, auditing, and reporting.

- Solid understanding of quality management systems and applicable regulatory requirements.

- Proactive problem-solving skills with strong technical aptitude.

- Excellent organizational, time management, and communication abilities.

- Proven ability to work collaboratively within cross-functional teams.

- Proficiency in Microsoft Office and data analysis software.

- Analytical mindset with familiarity in Statistical Process Control (SPC) and statistical analysis methods.

- Ability to interpret and apply technical documents, drawings, and specifications.

- Knowledge of risk management, validation, and qualification processes.

- Adaptability to new technologies, evolving processes, and shifting priorities.

- Strong teamwork skills, with effective written and verbal communication.

- Demonstrates willingness to learn, flexibility, and a collaborative approach in a dynamic environment.

Education and Experience:

- Associate’s degree or relevant certification in Engineering, preferably in Quality, Manufacturing, or a related field.

- Prior experience in a quality-focused role or within a similar industry is preferred.

- Hands-on experience in mechanical engineering, particularly with stainless steel, carbon steel, and aluminum equipment, is highly desirable.

Physical Requirements:

- Prolonged periods of sitting at a desk and working on a computer.

- Must be able to concentrate and remain focused in an open office environment with potential distractions.

- May require extended periods of standing, walking, bending, or lifting materials up to 25 lbs.

- Ability to lift, carry, and move objects as necessary to perform job functions.

- Ability to perform visual inspections requiring close attention to detail.

- Personal Protective Equipment (PPE) may be required depending on specific tasks or work areas.