About this role
- Represents Western Equipment LLC for the sale of Whole goods, parts, and services to customers in a defined sales area
- Maintains current product knowledge on features and benefits of all equipment potentially saleable by the dealership
- Monitors competitive activity/ products and timely communicates to management, accordingly
- Maintains all customer information in assigned territory for sales management
- Knows and follows a defined sales process for whole goods and parts
- Handles customer needs for the entire transactional process - looking up parts, pulling parts, selling parts, loading out parts
- Responsible for the entire inventory process with Non-Deere parts - receipting the parts under the price specified from the vendor and then, marking-up price to ensure gross margin.
- Verifies receipting-in of shipments and assists with placing Machine Down and Stock Orders in their proper inventory locations
- Monitors trends in customer’s business activities and timely communicates those with management
- Maintains current knowledge of financing options to assist customers with securing the purchase of new and used goods
- Follows up on shortages and expedites issues by reporting to the Warehouse Manager/Parts Manager – Does not act on the shortages
- Will assist in the auditing of customer orders in the customer bins – through making the > 14 day warning call
- Assists with preparing and maintaining merchandise displays and regularly stocks showroom-as needed
- Attends applicable parts and sales training events/seminars
- May maintain current knowledge of used equipment values and ability to evaluate properly for trading purposes
- Maintains Customer Tracks
- Work flexible hours/ alternate Saturdays and trade shows as needed
- Maintains assigned company vehicles and equipment
- Assists with preparation and execution of customer events
- Conducts new equipment field demonstrations
Qualifications
- 1+ years equipment sales experience
- Knowledge of agricultural or turf equipment and farming or operational practices preferred
- Ability to use standard desktop load applications such as Microsoft Office and internet functions
- Ability to work flexible hours; involves sitting at a desk for large parts of the day and driving out to visit with customers frequently.
- Excellent customer relationship skills
- Ability to analyze and interpret basic sales reports
- High School Diploma or equivalent work experience