About this role
Join our hospitality team and help create a welcoming, polished experience for our members and guests. We're looking for a friendly, service-oriented team member who takes pride in providing exceptional hospitality and maintaining a clean, comfortable, and organized Ladies Locker Room.
Provide the highest quality ladies locker room service to our members and guests. Provide exceptional and efficient guest service; including friendly and attentive service while maintaining professionalism.
ESSENTIAL FUNCTIONS
- Graciously tends to the needs of members and guests, and anticipates requests. Creates an environment that facilitates a welcoming, enjoyable Club experience.
- Responsible for keeping the ladies' locker room and ladies' restrooms clean, stocked, and fresh at all times.
- Maintains all ladies golf and dress shoes according to Club and industry standards.
- Proper placement of shoes in members' lockers upon completion.
- Responsible for maintaining and cleaning general locker room, vanity area, bathrooms, and card rooms.
- Perform daily cleaning services in the locker room, including a variety of cleaning functions/requests. Including; vacuum, mop and sweep, clean windows, bathroom cleaning, and linen towel removal, refresh, and replenish.
- Service of beverages and/or food/snacks to ladies in both areas is part of the daily responsibility.
- Maintains an accurate record of locker assignments.
- Forwards a billing list to Clubhouse Director/Manager, as necessary, as it relates to annual locker usage and fees.
- Forwards member names to Clubhouse Receptionist for processing to personalize each member's locker.
- Maintains lockers according to management direction.
- Maintains locker room supplies sufficient to operate the facility on a day-to-day basis.
- All requests by members for additional supplies or cosmetics must be brought to the attention of the Clubhouse Director/Manager.
- Always address members needs and requests immediately and in professional and efficient manner.
- Assist FB Director/Managers with paperwork, recordkeeping, and other requests as necessary.
- Ability to reach, bend, stoop, stand and push, pull and lift items weighing up to 40 lbs.
- Report all maintenance issues to Manager, immediately.
- Report all safety and security issues to Manager, immediately.
- Communicate with Manager to ensure all guest/member requests are fulfilled.
- Must be able to communicate with Housekeeping department positive and negatives resulting from their daily care of the Locker Room.
- Encounters daily routine functions in a ladies locker room setting/environment, able to use utmost privacy, discretion, and professionalism at all times.
- Perform other functions as assigned by management
Knowledge Skills and Abilities
- Ability to communicate and interact with members and complete requests.
- Must have the ability to effectively communicate with guest/members and co-workers.
- Ability to reach, bend, stoop, stand and push, pull and lift items weighing up to 40 lbs.
- Must be high energy, guest service oriented and able to ensure our guests/members are handled with the utmost courtesy and professionalism.
- Able to work a flexible schedule as needed.
- Utilize gas powered or electric utility/golf cart vehicle.
- Knowledge/Ability to vacuum/mop and clean areas, fold and replenish towels.
- Utilize all-purpose cleaner, bleach, disinfectant, glass cleaner and other related general cleaning products.
- Adhere to Quail Ridge dress and grooming standards.
- Proper use of all company equipment and vehicles.
- Adhere to all posted traffic signs and speed limits.
- Adhere to Quail Ridge emergency procedures.
Education and experience
- Female attendant for a ladies only locker room.
- Previous cleaning or housekeeping experience required.
- Attendant should possess at least one year's experience in an operation similar to a country club/hospitality setting.
- An individual who is helpful, pleasant, hard-working, and dependable.
- Ability to reach, bend, stoop, stand and push, pull and lift items weighing up to 40 lbs.
Apply on our website at:
http://www.quailridgecc.com/
https://quailridgecc.applicantpro.com/jobs/
Drug Free Workplace