About this role

Job Description:

Job Responsibilities

1. Supply Chain Transformation & Process Excellence

- Lead end-to-end process improvement initiatives across the supply chain from factory to customer.
- Spearhead SC automation by identifying automation opportunities, piloting, and scaling up.
- Map current processes and workflows to identify inefficiencies, risks, and improvement opportunities.
- Apply Lean / Six Sigma methodologies to drive continuous improvement.
- Standardize and embed best practices across the network.

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2. Digital & Quick Commerce Supply Chain Development

- Design and evolve fit-for-purpose supply chain models for E-commerce marketplaces and Quick Commerce platforms.
- Develop strategies for:

High service levels and fast fulfillment (same-day / <30 min delivery)
- Optimized inventory placement (dark stores, FCs, hubs)
- Managing high demand variability and SKU complexity

- Bring outside-in perspectives from across the industry.
- Build and execute a mid-to-long term roadmap to support accelerated growth in these channels.
- Continuously adapt supply chain capabilities to meet changing customer and partner expectations.

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3. Network Design & Capability Building

- Evaluate and optimize distribution network design , including warehouses, fulfillment centers, and last-mile models.
- Drive decisions on:

Dark store and micro-fulfilment strategies
- Decentralized vs centralized inventory models

- Build scalable capabilities to support future growth across channels.

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4. Business Case Development & Project Leadership

- Identify and prioritize improvement opportunities based on impact and feasibility.
- Develop robust business cases , including cost-benefit analysis and ROI.
- Lead end-to-end project management: Planning, stakeholder alignment, execution, and implementation.
- Ensure timely and successful delivery of initiatives.

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5. Deployment of Global & Regional Initiatives

- Lead deployment and localization of Global and Regional Supply Chain projects in India.
- Ensure alignment with local market dynamics , especially Digital & Quick Commerce growth requirements.
- Collaborate closely with Regional Supply Chain teams.
- Drive the Sustainability agenda.

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6. Analytics & Performance Management

- Develop and own supply chain dashboards and performance reporting.
- Strengthen data-driven decision making across teams.
- Track key KPIs: Service level / fill rate, OTIF (On Time In Full), Speed to customer, and Cost-to-serve.
- Build analytical capability within teams to support continuous improvement.

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7. SOP Development & Capability Building

- Develop and implement Standard Operating Procedures (SOPs) for new and improved processes.
- Drive training and capability building across teams.
- Ensure consistent adoption of improved processes.

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8. Stakeholder Management & Collaboration

- Build strong relationships with: Sales, E-commerce, and Commercial teams; logistics and warehousing partners; and Digital and Quick Commerce platforms.
- Act as a single point of contact for supply chain in business transformation initiatives.
- Influence stakeholders without direct authority to drive alignment and execution.

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9. Continuous Improvement & Innovation

- Stay ahead of trends in Digital Commerce, Quick Commerce, and last-mile logistics.
- Identify and pilot innovative solutions (e.g., hyperlocal fulfillment, automation, partner-led models).
- Drive a culture of continuous improvement and agility.

Job Specifications /Qualifications

Education & Professional Qualifications

- Required: MBA in Supply Chain / Operations
- Certification in Lean / Six Sigma preferred
- Must be capable of traveling to the multiple DC locations across India
- Highly innovative, ability to bring outside in perspective from similar industries.

Knowledge / Experience

Required

- 2+ years of experience in Supply Chain / Logistics / Warehousing
- Strong experience in FMCG / Consumer Goods supply chains
- Proven exposure to:
- E-commerce supply chain operations
- Quick Commerce platforms– highly preferred
- Automation Projects

Strong understanding of:

- Demand & Supply Planning
- Inventory management and replenishment strategies
- Last-mile and fast fulfillment models
- Experience in process mapping and complex route-to-market supply chains

Desired

- Good financial acumen and business case evaluation skills
- Ability to influence without authority and work across functions