Coverage Lead Home Delivery Driver

Mom's MealsCheektowaga, New YorkOn-sitePart-timeMid level, 2–5 yearsListed 1 week ago

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About this role

The Coverage Lead Home Delivery Driver will be primarily responsible for supporting open route coverage for scheduled/unscheduled absences for a given territory and support training for new team members.
 
Schedule: 4 Day Work Week (Flexible for last minute coverage of routes)
Pay: $21.50 per hour
 
Travel to help cover routes in other territories is required as needed; can be up to 25% travel

Position responsibilities may include, but not limited to

- Travel to help cover routes in other territories; up to 25% travel

- Safely operate company vehicle and obey traffic laws at all times

- Load meals into company vehicle at designated cold storage facility

- Deliver meals to our clients, often taking meals into clients’ homes

- Make phone calls to clients when delivery issues arise or if necessary for your region

- Accurately and consistently record deliveries on MMHD delivery application

- Consistently follow all food related sanitation/food safety procedures

- Provide excellent customer service to clients at all times

- Inspect, clean, and maintain equipment in a safe operating manner

- Report any equipment failures and vehicle damage immediately to supervisor so proper repairs can be scheduled in a timely manner

- Assist with vehicle and driver audits

- Ensure deliveries occur in compliance with established protocols

- Manage daily deliveries and unsuccessful/returned product

- Identify and complete routine vehicle maintenance

Required skills and experience

- High School Degree, GED or equivalent

- Must possess valid driver’s license

- Must be at least 18 years of age

- Minimum of 1 year of delivery driving experience

- Ability to manage time and balance multiple priorities to accomplish goals

- Excellent driving (DMV) record

- Must be able to operate a smart phone and/or tablet

- Ability to work a flexible schedule including flexible hours

- Experience utilizing e-mail and phone calls to communicate effectively

- Strong, clear communication skills; must be able to speak/read/write English

- Must be familiar with and comfortable using and following GPS routing

- Basic math skills

- Must be able to drive in various types of weather and traffic conditions

- Prior experience adhering to company policies and showing core values

- Pass a post offer drug screen and background check

- Pass a post offer MVR Lookup

Preferred experience

- 1 year previous supervisory level experience

- 2 years driving or delivery experience

- Previous delivery driving experience in a customer-facing environment

- Experience completing high-volume delivery routes in residential areas

- Strong customer service experience with the ability to communicate professionally and courteously with customers in their homes

- Experience working independently while meeting productivity and on-time delivery expectations

- Experience in roles requiring frequent driving, time management, and direct customer interaction

Physical requirements

- Physical stamina to stand and walk for long periods

- Able to push, pull, and lift up to 40 pounds

- Visual perception to perform job including peripheral vision, depth perception, and the ability to adjust focus

- Able to perform repetitive movements

- Able to work in variable temperatures (cold/hot)