Operations Manager

The Operations Manager is responsible for meeting production goals, implementing process improvement activities & sophisticated Lean Manufacturing & Six Sigma techniques to maximize profits, quality and on-time delivery within our Repair Center and New Production Line. This position reports directly to the PDS Director of Operations.

Job Responsibilites:

- Directly supervise production employees. Carries out supervisory responsibilities in accordance with the Company's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; evaluating employee performance and setting development goals; coaching employees; rewarding and disciplining employees; setting and adjusting employee pay; addressing complaints and resolving problems.

- Ensures production requirements are met; work with subordinate supervisors to address problems.

- Synchronizes labor to complete as much work as possible within timeframes.

- Reviews production and operating reports and resolves operational, manufacturing, and maintenance problems to ensure minimum costs and prevent operational delays.

- Maintains time and production records; records and tracks employee attendance.

- Interprets company policies to workers and enforces safety regulations.

- Interprets specifications, blueprints, and job orders to workers, and assigns duties.

- Establishes or adjusts work procedures to meet production schedules.

- Suggests changes in working conditions and use of equipment to increase efficiency of shop, department, or employees.

- Analyzes and resolves work problems or assists employees in solving work problems.

- Initiates or suggests plans to motivate employees to achieve work goals.

- Recommends suggestions to improve the quality of product being produced.

- Participate in regular staff meetings.

- Prepare and meet forecasted product delivery commitments

- Environmental, health and safety compliance

- Ensure requirements of customers are met, reducing costs and ensuring on-time delivery

- Establish metrics to improve efficiency, effectiveness and communication, moving organization toward operational excellence

Job Qualifications:

- BA or BS degree required: Business, Engineering or related field

- Demonstrated ability and willingness to use AI tools to improve productivity, decision-making, work quality, and to reduce costs. The successful candidate must be able to identify appropriate AI use cases and critically evaluate AI-generated outputs.

- 7-10 years’ proven experience plus industry-related progressive manufacturing experience; or equivalent combination of training and experience

- Need a high level of people skills w/ demonstrated successful leadership as the driving force in successful organizational changes

- Proven success working with computerized Operating System

- Having utilized education and experience making operational changes using advanced Lean Manufacturing and Six Sigma tools

- Proactive and positive team player with excellent analytical problem-solving skills

- Ability to interact in a positive and professional manner and to develop and maintain strong working relationships with vendors, customers, co-workers, employees and management; the ability to respond promptly to needs and requests for service and assistance; and ability to meet commitments

- Strong attention to detail and focus on quality and accuracy

- Ability to maintain confidentiality and privacy of customers, company proprietary, and employee information

- Ability to make good decisions, including exhibiting sound and accurate judgment; supporting and explaining reasoning for decisions; including the appropriate people in decision-making process; making timely decisions; and identifying when issues should be referred to senior management

- Exhibits dependability, including following instructions; responding to management direction; and taking responsibility for own actions

- Ability to take initiative, including asking for and offering help when needed; performs work independently without being prompted

- Ability to prioritize and plan work activities; use time efficiently; and work within deadlines

- Delegates work assignments effectively, including matching the responsibility to the person, giving authority to work independently, setting expectations, monitoring delegated activities, and providing recognition for results

- Ability to manage employees; includes staff in planning and decision-making; takes responsibility for employees’ activities; makes self-available to employees; provides regular performance feedback; improves processes

- Supervisor of up to 40 direct labor hourly employees