Employer Strategic Client Executive

McKesson Medical-Surgical Inc.Overland Park, KansasOn-siteFull-timeStaff, 8–12 yearsListed 1 week ago

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About this role

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Role Overview

The Strategic Client Executive leads all ongoing client-facing activities for Rx Savings Solutions’   E mployer partners. This role   is responsible for   developing relationships with our employer partners to   drive successful   performance ,   client retention ,   and growth .   This role is the primary point of contact for client meetings, communications, and coordination of standard   engagement   marketing plans. The Strategic Client Executive ensures operational excellence in client engagement, implementation, and delivery of services, while acting as a trusted partner to both internal teams and external clients. The role works closely with the   C ommercial sales team to renew accounts, supporting the renewal process through ongoing account management activities.

K ey Responsibilities

- Serve as the main liaison for all client meetings, communications, and client-specific coordination for standard marketing plans.

- Monitor client obligations and performance for ROI, including tracking incentives for registration and   supporting   operational delivery of services.

- Obtain and interpret   reporting, analytics & insights   to create and present the client story, capturing both qualitative and quantitative insights.

- Measure ,   track   and evaluate   program   effectiveness and member engagement .

- Collaborate with   the   implementation   team to ensure   successful set - up for ongoing   deliver y   of services, including   standard   engagement marketing   plans ,   to ensure a successful launch to employer group members.

- Work   with assigned clients to strategize and project manage all member-facing educational and communication materials , including   internal communications as well as   support for open enrollment

- Provide internal client communications support, ensuring alignment and clarity across teams.

- Facilitate cross-functional projects and operational development, collaborating with internal partners as needed.

- Represent Rx Savings Solutions with professionalism and a polished presence in all client interactions.

- Create structure in ambiguous situations, supporting growth   and   strategic   client   account plans and   initiatives.

- Support the renewal process through ongoing account management activities ,   working closely with the   sales   team.

- Collaborate with engagement   and marketing   teams to strategize and project manage member-facing educational and communication campaigns (digital and print) .

- Collaborate with   partners and v endors as needed to   facilitate   member experience integrations, such a s incentives, data   feeds   and   integrated reporting

Experience & Qualifications

- 4 +   years of experience in Account Management, Client Success Management, Engagement Marketing, or relevant positions.

- Experience working in a Software as a Service (SaaS)   and/or healthcare benefits   environment.

- Clear understanding of client account   management , client lifecycles, and engagement marketing strategies.

- Strong project management and communication skills .

- Excellent written and verbal communicator   with a passion for learning.

- Self-motivated with a willingness to adapt to change in a growing company .

- Ability to present and contribute ideas, and proven ability to work in a team environment.

- Experience with Salesforce ,   Microsoft Office Suite, and marketing automation platforms preferred.

- Ability to travel as needed (estimated 5–10% annually).

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please  click here.

Our Base Pay Range for this position

$84,700 - $141,100

McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:

McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.

McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.

McKesson job postings are posted on our career site: careers.mckesson.com .

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) [email protected] or (Canada) [email protected] . Resumes or CVs submitted to this email box will not be accepted.

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