Manager- Operations

The Warehouse Operations Manager will oversee the daily operations of a warehouse facility. This role is crucial in ensuring efficient, cost-effective, and high-quality warehouse operations that meet client expectations and company standards. The ideal candidate will have a strong background in warehouse management, excellent leadership skills, and a commitment to operational excellence. This salary role will report to the Facility Manager.

DUTIES AND ACCOUNTABILITIES

- Attend daily shift change meetings for labor/capacity/activity planning purposes.

- Participate in customer calls

- Monitor and analyze workload demands.

- Maintain the safest work environment possible for all employees and engage in the safety program.

- Conduct regular inspections of the facility to ensure established housekeeping standards are met.

- Assist with forklift and new hire orientation training classes.

- Maintaining applicable customer service levels by driving performance relative to established customer KPIs.

- Lead tactical continuous improvement teams within the site.

- Use Lean methodologies and tools, concentrating on the critical aspects of Lean theories.

- Assist leadership in developing effective continuous improvement plans to address top business needs.

- Provide regular reports of data and actions to measure progress against objectives.

- Deliver projects that provide significant improvement in waste reduction.

- Work with multiple third-party contractors to foster the One Team, One Goal concept.

- Will be on-call on a rotating schedule.

- Review labor reports daily.

- Forecast and schedule labor needs to flex with the customers needs.

- Flexible schedule including nights and weekends

- Train and mentor Shift Supervisors.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

- Ability to work with minimal supervision.

- Proficient reading and writing skills, can efficiently read and interpret numbers and letters.

- Ability to communicate clearly and concisely.

- Ability to work and contribute in a team environment.

- Strong understanding of warehouse management operating systems (WMS/LMS).

- Detail-oriented.

- Candidate needs to have a good working knowledge of LEAN principles.

- Ability to demonstrate logical thought processes in problem-solving.

PREFERRED EDUCATION AND EXPERIENCE

- Minimum 3 years of experience working in the warehousing industry.

- High school education.

PHYSICAL CAPABILITIES AND REQUIREMENTS

- Work on-site in a warehouse environment.

- Ability to sit for extended periods within an office environment

- Ability to walk the production and warehouse floor.

- Ability to use hands and fingers for computer keyboarding and answer phone calls.

- Ability to communicate via the telephone using speaking and hearing skills.

BENEFITS AND TOTAL REWARDS

- Competitive wages, and opportunities for advancement.

- Medical, Dental, Vision, Critical Illness, Accident, and Flexible Spending Plans available.

- Company-paid Short/Long-term Disability, Life Insurance, and Employee Assistance plans.

- Company-paid Time-Off (PTO), Sick Leave, and Holiday Pay.

- Retirement 401(k) Plan with Discretionary Employer Match and Profit Sharing.