Experienced Dealer Service Advisor

Bell FordPhoenix, ArizonaOn-siteFull-timeStaff, 8–12 yearsListed 1 week ago

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About this role

Experienced Dealer Service Advisor – Full‑Time

Schedule: Monday – Friday | 7:00 AM – 6:00 PM Saturday | 7:00 AM – 3:00 PM
Experience Required: Minimum 3 years as a Dealer Service Advisor

Job Summary

Bell Ford is seeking a highly experienced Dealer Service Advisor to join our team.
The ideal candidate will have at least three years of Service Advisor experience within a dealership environment, be customer‑focused, and thrive in a fast‑paced setting.

As an Experienced Dealer Service Advisor, you will serve as the primary point of contact for service customers, ensuring their needs are met with professionalism, transparency, and a positive attitude. If you are passionate about delivering exceptional service and ready for your next opportunity, we want to hear from you.

Key Responsibilities

- Serve as the trusted point of contact for walk‑in and scheduled service customers

- Actively listen to customer concerns and recommend appropriate service solutions

- Provide accurate repair estimates and obtain customer authorization

- Work closely with technicians to manage repair workflow and timelines

- Deliver timely, professional updates to customers regarding service status

- Maintain detailed and accurate service documentation and records

- Stay informed on current promotions, service packages, and attachment opportunities

- Maintain a clean, organized, and customer‑ready workspace

- Uphold Bell Fords commitment to quality, integrity, and professionalism

Qualifications

- 3+ years of Service Advisor experience at a dealership

- Strong working knowledge of automotive systems and repair services

- Excellent communication, sales, and interpersonal skills

- Experience with Reynolds & Reynolds software preferred

- Valid Drivers License with a clean driving record

- Ability to multi‑task in a high‑volume service environment

What We Offer

- Career advancement opportunities within The Berge Group

- Comprehensive benefits package, including:

Medical, Dental & Vision insurance

- Life insurance & disability coverage

- 401(k) with company match

- Employee discounts & wellness programs

Pre‑Hire Requirements

- Valid Drivers License

- Clean background check

- Negative drug screening

Apply Today If you're ready to take the next step in your automotive career with a team that values integrity, service, and excellence , apply today and become part of the Bell Ford family.

Bell Ford is an Equal Opportunity Employer and a Drug-Free Workplace . We consider applications for all positions without regard to race, color, religion, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.