Customer Support | Cruise Specialist

Destination KnotGeorgia, United StatesOn-siteFull-timeMid level, 2–5 yearsListed 1 week ago

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About this role

Job Title: Cruise Travel Specialist
Location: Remote
 
Overview
We are seeking a detail-oriented Cruise Travel Specialist to help clients book unforgettable experiences at sea. From luxury cruises to family-friendly adventures, you’ll guide travelers in finding the perfect itinerary.

Key Responsibilities:

- Recommend cruise lines, ships, and itineraries based on client preferences.

- Coordinate pre- and post-cruise travel, including flights and hotel stays.

- Book specialty dining, excursions, and onboard experiences.

- Track promotions, upgrades, and loyalty program benefits.

- Maintain expert-level knowledge of major cruise lines and destinations.

What You Bring:

- Prior experience booking or selling cruises (preferred).

- Strong knowledge of ocean and river cruise options.

- Ability to work independently and stay organized.

- Excellent customer service and upselling skills.

Benefits:

- Remote role with flexible scheduling.

- Cruise-specific travel perks, FAM trips, Hotel & Resort discounts

- Access to exclusive industry tools and support from a dedicated team.