Front Office - Patient Care Coordinator

U.S. Physical Therapy, Inc.Connecticut, United StatesOn-sitePart-timeNew grad, 0–1 yearsListed 1 week ago

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About this role

Company Description

At Integrated Rehabilitation Services, we are dedicated to transforming lives through comprehensive and innovative rehabilitation services. As a leading provider in the field, we strive to empower individuals with disabilities and enable them to achieve their highest level of independence and functionality.

Our Mission:  Our mission is to enhance the quality of life for individuals of all ages by providing exceptional rehabilitative care. We are committed to offering personalized and evidence-based treatments that address each individual's unique needs, ensuring optimal outcomes and improved well-being.

Job Description

- Greeting patients and providing outstanding customer service
- Coordinating the care for each patient from initial evaluation to discharge
- Answering phones
- Electronic scheduling
- Data entry
- Verifying current personal and financial information
- Maintaining patient charts and electronic medical records
- Collecting, posting, and depositing patient payments
- Faxing, filing, and performing any other duties as assigned

Qualifications

- High school degree or equivalent
- Excellent in-person and phone customer service
- Proficient in Word or Excel
- Close attention to detail
- Great time management and organizational skills 
- Be available for a full-time/part-time schedule, Monday - Friday, some morning shifts and 2 - 3 afternoon/evening shifts (30-39 Hour work week)
- Team player attitude and energetic with a focus on excellent customer service
- Previous experience working in a medical receptionist role is preferred but not required.

Additional Information

- Competitive compensation
- Excellent benefits package, including 401k Matching, health, dental, and generous paid time off
- Multiple opportunities for professional development, specialization, and leadership
- Employee discount plans
- Employee Assistance Program (EAP)
- Investment from a company that wants you to succeed and thrive