About this role
Summary
Provides administrative support for one or more persons typically at the middle management level; Performs general office duties including word processing, record and file maintenance, mail distribution, and telephone reception; Interacts with external and internal customers on behalf of the supervisor; Works under minimal supervision
## Essential Duties
- Maintains established office files and records in accordance with internal procedures
- Receives and refers telephone callers and visitors
- Responds to routine questions and refers more complex requests to appropriate staff member
- Drafts and types routine letters, reports, and memoranda from specific instructions
- Gathers relevant data and compiles statistics and information from identified sources
- Produces a variety of correspondence and reports using software for storing, retrieving, formatting, and integrating data
- Interacts with customers, suppliers, and employees outside of the department on behalf of the supervisor
- Maintains appointment calendars
- Undertakes projects as assigned to support office functions
- Performs other duties as assigned by the appropriate administrator
Required Education
High School Diploma or GED equivalent
## Certification/Licensure
None required
## Experience Qualifications
Minimum of 2 years of clerical/administrative experience required
Knowledge/Skills/Abilities
- Proficient in Microsoft Office
- Ability to handle confidential information
- Ability to compose and compile correspondence from a variety of sources
- Must be able to work with minimal supervision
- Must be detailed and task oriented
- Ability to compile items of information in accordance with established procedures
- Excellent organizational and customer service skills
- Excellent communication skills both written and verbal
Working Conditions
- Normal office environment
Physical Demands
- Routine physical activity associated with normal office environment
- May have to lift up to 10 lbs