About this role
Guidewell's Transformation Office (TO) converts the company's strategy into a disciplined, resourced, and governed program of work. The Senior Director, Change Management, owns the people side of transformation: designing the target-state operating model and drives the behavior change and adoption work that determines whether a transformation initiative actually takes hold.Reporting directly to the VP of Transformation and Performance, this role builds and applies a consistent change management methodology across every major initiative in the TO's portfolio, ensuring that operating model changes, new processes, and new AI-enabled products are not just delivered but adopted.This role operates as a peer-partner to the other TO leaders, and is accountable for the change-readiness and adoption metrics that feed the enterprise transformation scorecard.