Junior Systems Administrator

Position Summary

We are seeking a highly motivated and skilled Junior Systems Administrator to join our IT team. This position is responsible for assisting with management and maintenance of the organization's on-premises, virtualized, cloud, and Microsoft 365 infrastructure while supporting key cybersecurity initiatives as needed. The ideal candidate will possess technical expertise in systems administration, cloud technologies, and enterprise security solutions, with a proactive approach to ensuring system availability, performance, and security.

Key Responsibilities

Systems Administration

- Assist with Installing, configuring, maintaining, and troubleshooting physical and virtual server environments.

- Assist with the Administration of Windows Server infrastructure, Active Directory, DNS, DHCP, Group Policy, and related services.

- Assist with high level configuration of the company's PBX software.

- Monitor system performance, capacity, and availability to ensure optimal operation.

- Perform regular system updates, patch management, and vulnerability remediation.

- Assist with managing/implementing backup, disaster recovery, and business continuity processes.

- Assist with Maintaining/Creating detailed documentation for systems, procedures, and configurations.

Cloud Infrastructure Management

- Assist with Designing, implementing, and supporting cloud-based infrastructure and services.

- Assist with managing cloud-hosted servers, storage, networking components, and load balancing solutions.

- Monitor cloud resource utilization and optimize performance, reliability, and cost.

- Assist with cloud migration initiatives and hybrid infrastructure deployments.

- Assist with ensuring cloud environments adhere to organizational security standards and best practices.

Microsoft 365 Administration

- Help with planning, deploying, managing, and supporting Microsoft 365 environments.

- Assist with administration of Exchange Online, Entra ID (Azure AD), Microsoft Teams, SharePoint Online, OneDrive, and other Microsoft 365 services.

- Assist with managing identity and access controls, including Multi-Factor Authentication (MFA), Conditional Access, and Single Sign-On (SSO).

- Support licensing, tenant management, security configurations, and compliance requirements.

- Evaluate and implement new Microsoft 365 features and technologies.

Cybersecurity Operations and Administration

- Assist with the administration and management of Palo Alto Networks firewalls and security policies.

- Support Palo Alto Cortex XDR deployment, monitoring, incident response, and threat investigation activities.

- Assist with managing and maintaining the Rapid7 security platform, including vulnerability assessments, reporting, and remediation tracking.

- Participate in security monitoring, threat detection, and incident response efforts.

- Collaborate with internal teams to ensure systems remain secure, compliant, and resilient.

- Assist with cybersecurity awareness initiatives and security best practice implementation.

Required Qualifications

- Bachelor's degree in Information Technology, Computer Science, Cybersecurity, or related field (or equivalent experience).

- Exposure to managing Windows Server environments and virtualization platforms such as Proxmox, KVM, and OpenVZ.

- Exposure to administration of Microsoft 365 services and Entra ID.

- Strong analytical, troubleshooting, and problem-solving skills.

- Excellent communication and documentation skills.

Preferred Qualifications

- Experience with Palo Alto Networks Next Gen Firewalls and Cortex XDR.

- Experience with Rapid7 Insight Platform or comparable vulnerability management solutions.

- Knowledge of cloud infrastructure platforms such as Oracle Cloud Infrastructure.

- Familiarity with network technologies including routing, switching, DNS, VPNs, and load balancing.

- Understanding cybersecurity principles, vulnerability management, and endpoint security.

- Familiar with Linux command line interfaces.

- Industry certifications such as A+, Net+, Security+, CySA+, CISSP, Microsoft 365 Administrator Expert or equivalent.

- Experience with endpoint management solutions including Microsoft Intune, JAMF, and Soti Mobicontrol.

- Knowledge of scripting and automation using PowerShell or similar tools.

Desired Skills & Competencies

- Strong attention to detail and commitment to security best practices.

- Ability to manage multiple priorities in a fast-paced environment.

- Excellent collaboration and customer service skills.

- Ability to work independently and as part of a team.

- Strong organizational and project management capabilities.