About this role
Executive Housekeeper
Location: Coconut Malorie Resort, Ocean City, MD
Job Type: Full-Time
What’s in it for me?
Wage Range $49,440-$52,000 annually
All employees receive membership to our travel club after their first few months, which includes:
- Deeply discounted stays at our resorts
- Discounted stays at partner hotels and resorts
- Discounts on airfare, car rentals, and other travel-related expenses
Full-time employees also receive:
- Medical, dental, and vision insurance
- Company-paid life insurance
- 401(k) with company match
- Ancillary benefits and additional voluntary coverage
- ESOP participation — as an Employee Stock Ownership Plan company, your success helps grow both your future and the company’s
Position Summary
The Executive Housekeeper oversees all housekeeping operations to ensure a consistently clean, safe, and welcoming environment. This role provides leadership, directs daily workflow, maintains standards, and ensures guest satisfaction through effective team management and quality control.
Essential Functions
- Oversee daily operations of the Housekeeping Department.
- Conduct regular inspections of guest rooms and public areas.
- Maintain housekeeping supply inventory and place orders as needed.
- Train, develop, and coach staff on cleaning procedures and service standards.
- Monitor labor costs, supply usage, and budget needs.
- Prepare staffing schedules and assign daily tasks.
- Coordinate with Maintenance and other departments to resolve issues quickly.
- Ensure compliance with safety procedures and operational standards.
- Lead regular team meetings to communicate expectations and updates.
- Use all computer systems as required by the location.
Other Functions
- Assist staff during high-demand periods.
- Perform additional duties to support smooth operations.
- Pre and post-storm preparations.
- Other duties as assigned.
Qualifications
Qualifications & Requirements
- Previous housekeeping leadership experience required.
- Strong organizational, leadership, and communication skills.
- Ability to work weekends, holidays, and varied schedules.
Education & Experience
- High school diploma required; higher education preferred.
- Minimum three years of supervisory or management experience preferred.
Knowledge & Skills
- Budgeting and supply management.
- Staff training and development.
- Problem-solving and decision-making abilities.
- Proficiency with computer systems and Microsoft Office.
Physical Requirements
- Frequent standing, walking, bending, and reaching.
- Ability to lift up to 50 lbs.
- Ability to push/pull housekeeping carts and equipment.
Work Environment
- Indoor and outdoor work in varying conditions.