Direct Support - Virtual Connection Specialist

This is working at EPI – connecting people, creating opportunities, and nurturing growth.

Exceptional Persons, Inc. (EPI) is a SEVEN-TIME recipient of the Employer of Choice designation. Employees nominate organizations in the Cedar Valley for this honor.

Join us! We have a new and exciting position for a Direct Support Professional (DSP) - Virtual Connection Specialist.  The Virtual Connection Specialist will support the needs of direct support staff and persons served and assist onsite staff utilizing virtual supports such as video, sensors, two-way communication and other technology.

Working for EPI has its benefits. Many benefits .

Full benefits are offered for full-time positions (30+ hours/week)

- Advance your career through our career advancement program. As you complete each certification, you'll advance to a new position with a $1.00 per hour increase in pay.

- Health, dental, vision, and life insurance plans (even pet insurance!)

- Generous paid time off

- 401(k)* employer match up to 6% (also available to part-time employees) and flex spending plan

- Free telemedicine and virtual counseling

- Paid training

- Immediate employee discounts (vehicle repair, gym memberships, and more!)

As a DSP - Virtual Connection Specialist , you will experience personal GROWTH  opportunities through career advancement and  CONNECT  to a community that leads a greater  PURPOSE  in mentoring individuals with  Intellectual and Mental Disabilities  in supporting their personal success.

This is what you'll get to do. Real career. Real purpose .

- Build life-long relationships with people.

- Help people live a more independent lifestyle by assuring the safety and supervision of persons served living in settings with remote supports.

- Connect people to the support they need by remotely answering questions, providing coaching, dispatching onsite or region-based support.

- Support persons in their health and safely.

- Continuously learn and grow.

Here's what we're looking for. What are you waiting for? Apply today!

- Dependability:  Self-directed and driven to provide responsive support and assistance.  Attends work as scheduled.

- Integrity: Doing what's right. Trustworthy. Maintain standards of confidentiality (HIPAA) and ethical practice.

- Strong Communicator:  Ability to communicate effectively through verbal, written and video mediums building respectful, collaborative relationships.

- Technologically Savvy. Strong computer and troubleshooting skills; eager to quickly learn and adapt to changes with technology.

- Committed to inclusion.

- Passion for serving others.

Qualifications:

- 18 years old or older

- High School Diploma Required

- Two (2) years’ experience working with people with intellectual/developmental disabilities, brain injury, mental illness or similar experience.

- Previous experience providing remote support, preferred.

- This position requires a valid driver's license, auto insurance, a good driving record, a reliable vehicle and the ability to pass an extensive background check, including checks of the Dependent Adult and Child Abuse registries, the Sex Offender registry, and a criminal history check.

Details:

- Schedule will consist of seven consecutive over night shifts (awake), Wednesday - Tuesday, followed by seven consecutive days off. Hours are 7:30 pm to 7:30 am.

On-site in Waterloo. This is an in-person position providing virtual support services.

- Pay Rate: $17.75 - $19.75 Rate of pay depends upon experience.

Post job offer drug screen required.

EPI is an equal opportunity employer.

Real Career!  Real Purpose!

*Must be 21 and older to participate in 401(k) program.