Nonprofit Community Based Organization Program Manager

Greater Sacramento Urban LeagueOak Park, Illinois, CaliforniaOn-siteFull-timeStaff, 8–12 yearsListed 1 week ago

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About this role

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Join the Movement for Equity and Impact

Since 1968, the Greater Sacramento Urban League (GSUL) has served as a cornerstone of the Sacramento region, championing civil rights and economic self-reliance through life-changing education, housing, and workforce development programs. We are looking for purpose-driven professionals who thrive in fast-paced, collaborative environments and are ready to turn their technical expertise into community empowerment.

At GSUL, you aren't just filling a position; you are joining a historic legacy of social justice. Here, your daily work directly fuels meaningful organizational growth and supports our mission to build a more equitable future for all. If you are a detail-oriented collaborator ready to make a direct community impact, we invite you to build your career where it matters most.

What You'll Do

As a Program Manager , you will lead the day-to-day management and implementation of assigned youth and family programs, supervise program staff, monitor performance and outcomes, and ensure grant commitments translate into high-quality services and measurable community impact.

Program Leadership & Operations

- Lead daily implementation of assigned programs, work plans, timelines, and service-delivery activities

- Turn grant requirements and program goals into clear workflows, staff assignments, and measurable outcomes

- Exercise sound judgment in addressing operational challenges, prioritizing work, and allocating program resources

- Identify opportunities to strengthen services, workflows, and overall program effectiveness

Lead & Develop Your Team

- Directly supervise, coach, and support two or more program staff

- Set clear expectations for performance, service quality, productivity, and documentation

- Manage staff schedules, coverage, training, and day-to-day workflow

- Partner with the Program Director and HR on hiring, onboarding, performance management, staff development, and corrective action

Grant Management & Compliance

- Manage grant milestones, deliverables, reporting deadlines, and performance requirements

- Prepare narrative reports, outcome summaries, dashboards, and supporting documentation

- Maintain organized, accurate, and audit-ready program records

- Ensure assigned programs remain aligned with funder and contractual requirements

Data, Outcomes & Quality

- Monitor participant enrollment, services, referrals, outcomes, and key performance indicators (KPIs)

- Use data and dashboards to identify trends, service gaps, and opportunities for improvement

- Maintain strong standards for data quality, documentation, and compliance

- Turn performance data into actionable strategies that improve program results

Budget & Resource Coordination

- Monitor program spending against approved budgets and identify potential variances

- Review program purchases, reimbursements, invoices, and supporting documentation

- Coordinate staffing, technology, supplies, equipment, and other resources needed for effective program delivery

Community & Partner Engagement

- Build productive relationships with community organizations, service providers, employers, educational partners, participants, and other stakeholders

- Represent GSUL programs at community meetings, outreach activities, and partner events

- Strengthen referral networks connecting youth and families with GSUL and community resources

What We're Looking For

Required Qualifications

- Bachelor's degree in Public Administration, Social Work, Business Administration, Public Health, Education, Nonprofit Management, Human Services , or a related field

- Minimum 3 years of progressively responsible experience in program management, nonprofit or human services, youth programs, or community-based programming

- Demonstrated experience supervising staff or leading teams, including coaching, workload management, and accountability for results

- Experience managing grant-funded deliverables, performance measures, compliance documentation, and outcome tracking

- Strong professional writing skills with experience preparing program, grant, or funder reports

- Strong organizational, analytical, decision-making, and problem-solving skills

- Proficiency with Microsoft Office, databases, dashboards, case-management or client-tracking systems, and digital productivity tools

- Familiarity with generative and agentic AI tools and their appropriate use in professional workflows

Preferred Qualifications

- Master's degree in Social Work, Public Administration, Business Administration, Public Health, Education, Nonprofit Management, Human Services , or a related field

- Experience with grant reporting, program evaluation, quality assurance, compliance monitoring, budget tracking, and audit preparation

- Experience participating in hiring, employee performance, staff development, or corrective-action processes

- Experience working with youth, families, and underserved or diverse communities

- Bilingual or multilingual proficiency, particularly Spanish, Dari, Pashto, Hmong , or another language reflective of the communities GSUL serves

Compensation & Benefits

- $72,500 annual salary

- Medical coverage with 75% employer-paid premiums

- 100% employer-paid dental and vision

- Retirement savings plan (401k)

- Paid time off (PTO) and holidays

- Employee Assistance Program (EAP)

- Wellness benefits through Wellhub

- Professional development opportunities

This is a grant-funded position. Continued employment is contingent upon available funding, organizational needs, and satisfactory job performance.

Why GSUL?

Since 1968, GSUL has been a leader in advancing equity and empowering underserved communities through education, workforce development, housing, health, and community-based initiatives.

This is an opportunity to:

- Lead programs that create direct community impact

- Develop and support a mission-driven team

- Turn data into measurable outcomes

- Manage grant-funded initiatives that expand access and opportunity

- Build partnerships that strengthen Sacramento communities

- Grow professionally within an organization with a longstanding commitment to equity and social justice

Apply Today

If you're ready to bring your leadership, grant management, data, and program expertise to a purpose-driven organization and help turn community investments into measurable impact, we encourage you to apply.