Technical Business Analyst

Technical Business Analyst (AI-driven process improvement)

6-Month Fixed Term Contract  with potential for extension

Denver Technology is a technology consultancy based in Perth, with offices in Brisbane and London. For 35 years we have worked with energy, resources and asset-intensive organisations across Australia and overseas, running projects that hold up in production. We back people who do careful work and explain it well.

The role

We want a Technical Business Analyst to work with senior leaders, find the business's pain points, map how the work runs today, and set the requirements for AI and automation that fix them. You will sit between the business and the delivery teams in an agile environment, turning what the business needs into requirements a development team can build from. The role is visible across the business, so clear communication with technical and non-technical people matters.

What you'll do

- Run discovery interviews and workshops with senior management to surface pain points, challenges and objectives.

- Build process flow charts, value stream maps, and as-is and to-be diagrams in tools such as Visio or Miro.

- Run SWOT and gap analyses to show where the business can improve.

- Elicit, analyse and document functional and non-functional requirements, and turn them into clear user stories and acceptance criteria.

- Identify and propose AI and automation solutions that answer the business need.

- Work with solution architects, product owners and development teams so solutions stay tied to the business goal and technically feasible.

- Support change management, training and adoption of new AI and automation capability.

What you need

- At least five years as a Business Analyst, ideally on digital transformation or AI and automation projects.

- A degree in business, IT or a related field, or equivalent experience.

- A track record working directly with senior stakeholders.

- Experience facilitating workshops and presenting findings to senior audiences.

- Hands-on experience creating process maps, running SWOT and gap analyses, and writing user stories in Jira.

Nice to have

- Knowledge of RPA, intelligent automation, LLM use cases and process mining tools.

- BABOK techniques, Lean Six Sigma awareness and requirements traceability.

- Experience with the Microsoft suite and Confluence.

- BABOK or Agile certification.