About this role
FXGT is a leading online trading platform offering forex, CFDs, and crypto trading with advanced technology and competitive conditions. We provide a dynamic and innovative environment for professionals looking to grow in the financial markets industry.
We are looking for a Back Office Officer to join our team! Could this be you? If you enjoy working in a fast-paced environment and being a member of a goal-oriented team, then you are fit for the role! Be the first applicant and apply today!
The Back Office Officer is expected to work Monday through Sunday as part of a rotating shift schedule supporting 24/7 operations. The standard working hours consist of eight (8) hours per day as follows:
Summer Time:
- 05:00 AM – 01:00 PM
- 06:00 AM – 02:00 PM
Winter Time:
- 06:00 AM – 02:00 PM
- 07:00 AM – 03:00 PM
The applicable shift will be determined by the Company based on operational and business requirements. The employee may be required to work on a rotating shift schedule, including shifts outside the standard working hours, as necessary to support the Company’s 24/7 operations.
Job Responsibilities
- Overseeing the daily execution of tasks relating to deposits and withdrawals
- Leading the risk assessment of all transactions related to deposits, withdrawals and credits, to identify potential fraud and other related issues, and take all necessary actions
- Resolving internal and external queries in a timely and professional manner
- Preparing of various regulatory reports related to back-office/administration
- Proactively measuring and improving operational processes
- Identifying and enhancing internal procedures, systems, and controls
- Communicating with other internal departments and the Company’s partners
- Providing a high level of communication and support to the Company’s partners
- Taking initiative, delegating effectively, and communicating clearly to meet the department’s goals
- In addition to the above duties, the employee may from time to time be required to undertake additional or other duties
Job Requirements
- University degree in Economics/Finance/Business or in a related field (preferable but not a must)
- Previous experience in a similar position will be considered as an advantage
- Good knowledge of Excel and other Microsoft Office tools
- High fluency in English with excellent written and verbal communication skills
- Capacity to work under pressure and with strict deadlines
- Good communication and monitoring skills
- Strong sense of professionalism, organizational and analytical skills
- Self-learner and highly motivated individual
Employee Benefits & Perks
Compensation & Rewards
- Attractive Remuneration Package & Welcome package
- Referral Bonus for helping us grow with great talent
Learning & Development
- Yearly Training Budget (includes Udemy membership by department)
- Ongoing Training Opportunities for professional and personal development
Time Off & Leave
- Departments on shifts entitle to additional half day during summer (June – August)
- Up to 25 Days of Holiday Leave per year
- Special Leave Days for personal reasons (additional leaves on special occasions such us birthdays, weddings, condolence)
Work-Life Balance
- Fixed-shift departments will retain their standard hours and existing flexibility
Parental benefits
New Fathers
- 2 extra paid days off for the birth of your child on the day of birth and the day after.
Mothers
- May leave up to 2 hours early daily, if working a full 40-hour week and child is under 16.
Family Support
- Emergency leave for school pickups.
- Attend school activities up to 2 times/year (HR must receive official invite).
Please note that due to the high volumes of applications received only shortlisted applicants will be responded