About this role
Reprsentant Livreur
Rsum des fonctions :
Le reprsentant commercial sur la route rpond aux besoins de nos clients grce la vente darticles connexes et de ventes croises, et offre un service la clientle suprieur en grant de faon proactive toutes les responsabilits lies aux itinraires. Effectue dautres tches comme requis. Relve du directeur de district.
Fonctions principales :
- Conduit un vhicule de livraison de faon scuritaire, en respectant toutes les lois et les politiques de lentreprise applicables. Garde le vhicule propre et effectuer de faon rgulire des inspections de celui-ci. Participe activement aux promotions, aux concours, aux formations et aux audits.
- Traite les paiements des clients. Garde les documents de litinraire jour
- Assure la livraison rapide et adquate des charges textiles compltes, ramasse les textiles souills et maintient les stocks appropris dans les comptes. Les articles de service tels que les produits dentretien des installations.
- Retourne et dcharge les textiles souills dans la zone de rception de linstallation.
Prpare avec prcision les documents relatifs litinraire et suit les procdures de vrification.
- Suit les politiques et procdures de lentreprise concernant limplantation des nouveaux clients, la gestion des besoins des clients et tous les aspects du service. Les objectifs de rendement doivent tre atteints sur une base rgulire.
- Assure la fidlit de la clientle, la rtention et fournit un service la clientle exceptionnel. tabli des relations, communique ouvertement, duque les clients, gre les besoins des clients et rsous les problmes de faon proactive en collaboration avec la supervision.
- Surveille et signale les activits de la concurrence. Maintient les ententes de services jour et renouveles.
- Suit les instructions crites et verbales et effectue dautres tches selon les directives de la supervision.
Exigences
- Dtient et maintient un permis de conduire valide de classe 3
- Dtient et conserve un dossier de conduite exempt daccidents, dexcs de vitesse, ou infractions relatives la scurit.
- Fait preuve dexcellentes comptences dans lopration des vhicules et possder au moins un an dexprience de conduite scuritaire et russie.
- Fait preuve dexcellentes comptences en service la clientle et en ventes sur la route.
- Une connaissance de l'anglais est un atout, capacit comprendre et suivre les directives, ainsi que dexcellentes aptitudes pour la gestion du temps et lesprit dquipe.
- Reconnat les couleurs, les tailles et les types de produits et compte, additionne et soustrait avec prcision.
- Capacit physique, tre capable de lever des charges dun maximum de 70 Lb.
- Diplme dtudes secondaires ou exprience similaire.
Salaire et avantages sociaux :
- Rmunration initiale de 24,00 $ de l'heure, avec des augmentations aux tapes cls de l'emploi.
- Prime la commission base sur le chiffre d'affaires total de la tourne que vous effectuez.
- Poste permanent, 40 heures par semaine sur 4 jours
- Possibilit de faire des heures supplmentaires chaque semaine
- Belle gamme davantages sociaux (Assurances, fond de pension)
- Milieu syndiqu
- Stationnement gratuit, accessible en mtro / Autobus.
Route Sales Representative
Job Summary:
The Delivery Representative meets our customers needs through up-selling/cross-selling and provides superior customer service through proactively managing all route responsibilities. Performs other duties as required. Reports to the District Manager.
Essential Functions:
- Safely operate a delivery vehicle on each trip, following all applicable laws and company policy. Maintain vehicle cleanliness and perform regular vehicle inspections.
- Handle and process customer payments. Keep route paperwork current.
- Ensure timely and correct deliveries of complete textile loads, pick up soiled textiles and maintain proper inventories in accounts. Service items such as facility maintenance products.
- Monitor and report competitive activity. Keep service agreements current and renewed.
- Return from route and off load soiled textiles in the receiving area of facility.
- Accurately prepare route paperwork and follow check-in procedure. Actively participate in promotions and contests, training and audits.
- Follow company policies and procedures regarding installation of new customers, managing customer needs and all aspects of service. Performance goals must be met on a regular basis.
- Ensure customer loyalty, retention and provide outstanding customer service. Build relationships, communicate openly, educate customers, manage customer needs and proactively resolve concerns in cooperation with supervision.
Additional Functions:
- May work with and support other service personnel as required by supervision.
Qualifications:
- Holds and maintains a valid Class 3 drivers license.
- Have and maintain a driving record free of chargeable accidents, speeding or safety violations.
- Demonstrate excellent skills in the operation of vehicles and have a verifiable minimum one year experience of safe and successful driving.
- Demonstrate excellent skills in customer service and route sales.
- Knowledge of English is an asset, ability to comprehend and follow direction, as well as good time management skills and team player.
- Recognize colors, sizes and types of product and count, add and subtract accurately.
Education:
- High School graduation or similar experience.
Travel Requirements:
- Daily, by delivery vehicle within a route.
Typical Environmental Conditions:
- Operating vehicles on public roads, in and out of customer locations, loading areas of a typical industrial laundry facility, Service Center or depot.
- Indoor and outdoor areas of a typical industrial facility.
Typical Physical Activity:
- Physical Demands - sitting, grasping, driving, stooping, climbing stairs, moving carts up to 500 lbs, lifting up to 70lbs.
Compensation:
- $24.00 per hour pay to start with increases at employment milestones
- Commission bonus based on the total revenue oft the route you work
- Permanent, 40 hours a week, on 4 days a week
- Possibility to do overtime
- Amazing social vantages program (Health and Dental Insurance, Registered Pension Plan)
- Free parking, accessible by Metro/ buses