About this role
PERFORMANCE EXPECTATIONS :
I. CUSTOMER RELATIONS
- Project a positive, helpful and professional attitude toward our customer.
- Resolve any customer disputes in a manner both beneficial to customer and TCC.
- Answer incoming customer phone calls promptly and politely.
- Make calls by phone or in person to existing and prospective customers in the dealership’s Area of Responsibility.
- Continually review existing sales additions to routes for efficiency and cost effectiveness of expenses sales
- Define customers’ parts needs.
- Continually review sales routes to ensure customers are being called on and new customers are being actively pursued in the market place.
- Promote additional sales to customers by suggesting additional parts or services related to current purchase.
II. OUTSIDE PARTS SALES
- Deliver parts ordered by customer.
- Maintain an accurate inventory of the mobile warehouses.
- Assist with inside sales duties on rotation schedule or when requested by parts manager.
III. DOCUMENTATION
- Obtain sufficient information from customer or service technician to ensure correct part is specified.
- Invoice all parts purchases, credits, etc., at time of sale.
This position is a full-time position and will receive a complete benefit package including:
- 401k + employer match
- Paid Time Off
- Multi-plan Health Insurance
- Dental Insurance
- Vision Insurance
- Employer provided Life Insurance
- Employer provided AD&D
- Family Group Life Insurance
- Supplemental Life Insurance
- Supplemental Spousal Life Insurance
- Supplemental Child Life Insurance
- MN Paid Leave
- LTD
- FSA
- FSA Dependent Care
- HSA
- Military Paid Leave
- Paid Holiday's
- Steel Toe Shoes Voucher or Reimbursement
Commission Eligible Position.
Qualifications
ESSENTIAL QUALIFICATIONS FOR JOB :
A. Must be capable of lifting up to 50 lbs.
B. Must have a valid operator’s license and good driving record.
C. Must have excellent communication skills.