Benefit Verification Specialist

U.S. Physical Therapy, Inc.Twin Falls, IdahoOn-siteFull-timeMid level, 2–5 yearsListed 1 week ago

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About this role

Company Description

At Wright Physical Therapy, we are on a mission to be Idaho’s most sought-after physical therapy company for diagnosing and treating joint, spine, and sport-related injuries. But our vision extends beyond physical health—we aim to inspire joy and make a meaningful impact in every life we touch.

At Wright Physical Therapy, you’ll join a team that is  driven by purpose and guided by core values :

- Have Uplifting Fun
- Learn, Grow, Repeat
- Family is Central
- Add Value Every Day
- Charity Never Fails

Our work goes beyond the walls of our clinics. We are deeply committed to a social mission: donating our time, energy, and resources to protect the innocence of children worldwide.

When you join Wright Physical Therapy, you’re not just starting a job—you’re becoming part of a movement.  Together, we inspire joy, foster growth, and change lives.

BE A PART OF SOMETHING BIGGER.  Apply now to take the next step in your career and impact your community.

Job Description

- Verify patient insurance benefits and eligibility
- Enter and manage patient information within company systems
- Prepare required patient documentation prior to evaluations
- Support front office teams with insurance and authorization questions
- Track and monitor patient authorizations as required by insurance plans
- Communicate insurance benefit information to patients and team when needed
- Share updates with the team on insurance changes, policies, and processes
- Support ongoing improvements to systems and workflows
- Assist with insurance re-verification when needed
- Perform audits to ensure accuracy and compliance with verification and authorization processes

Qualifications

- Previous experience in healthcare, medical office, or insurance verification preferred
- Strong attention to detail and accuracy with data entry
- Strong organizational and time-management skills
- Comfortable working with multiple software systems and databases
- Ability to prioritize tasks and manage deadlines in a fast-paced environment
- Ability to work both independently and collaboratively with team members

Additional Information

Benefits:

- Comprehensive medical insurance plans - HSA and PPO Options
- Dental and vision insurance
- Paid holidays & time off
- 401K
- Integrated mentorship program
- Customized EMR
- Front Office Incentive Program