Lead Technician - Fremont/Bay Area

Northland Controls is seeking an experienced Lead Technician in Fremont, California to join our team supporting the installation and delivery of physical security systems in the Bay Area. This is a great opportunity for a skilled security technician who enjoys working hands-on in the field while providing technical leadership and guidance to other technicians and installers.

In this role, you'll help lead field installation activities, coordinate crews, troubleshoot and test systems, and work closely with the Project Manager to keep projects on schedule and within estimated labor hours. You'll also mentor Technicians and Installers and help ensure work is completed safely and in accordance with Northland and client standards.

If you're an experienced security technician who takes pride in quality work, enjoys developing others, and knows how to keep field activities moving, we'd love to hear from you.

What You'll Do

- Lead day-to-day field installation activities and provide technical direction and support to Technicians and Installers assigned to the project.

- Install, terminate, test, and troubleshoot security system devices and associated wiring to ensure systems perform as designed.

- Work closely with the Project Manager to coordinate installation activities, labor requirements, schedules, site conditions, and project priorities.

- Support the coordination of multiple crews, larger installation teams, or multiple project activities to help keep work on schedule and within estimated labor hours.

- Monitor field progress and communicate delays, changing site conditions, labor needs, schedule impacts, and other project issues to the Project Manager.

- Coordinate field activities with general contractors, electrical contractors, door hardware contractors, subcontractors, and other trades.

- Read and interpret project drawings, blueprints, specifications, manuals, and other technical documentation.

- Ensure installation work meets Northland standards, client requirements, and established quality expectations.

- Maintain accurate daily documentation of work performed, project activities, customer requests, job information, and assignments to Technicians and Installers.

- Ensure labor time, job information, field directives, service documentation, vehicle logs, and other required records are completed accurately and on time.

- Track project materials and maintain accurate inventory to support project controls and billing.

- Maintain accountability for assigned company equipment and ensure tools and equipment are kept in proper working condition.

- Train and mentor Technicians and Installers on security systems, installation techniques, company procedures, project requirements, and safe work practices.

- Reinforce Northland safety requirements and ensure work is performed with the safety of employees, clients, and other site personnel in mind.

- Work with the Project Manager to support project closeout, turnover, and transition to the client and service teams.

- Perform hands-on installation work as needed while providing field leadership to the project team.

What We're Looking For

- 5+ years of related experience installing and supporting physical security systems.

- Experience with access control, video surveillance/CCTV, or related electronic security systems is preferred.

- Experience leading field installation activities or providing technical direction to other technicians and installers.

- Associate degree, vocational/technical school training, apprenticeship, or equivalent combination of education and relevant field experience.

- Strong understanding of security system installation, wiring, termination, testing, and troubleshooting.

- Ability to read and interpret blueprints, construction drawings, building plans, technical manuals, and project documentation.

- Strong troubleshooting, analytical, and problem-solving skills.

- Strong communication and customer-service skills with the ability to work effectively with clients, Project Managers, contractors, and other trades.

- Strong attention to detail with a commitment to quality workmanship and accurate documentation.

- Ability to organize field activities, manage priorities, and help keep work within established schedules and labor estimates.

- Ability to train, mentor, and provide technical guidance to Technicians and Installers.

- Valid driver's license and ability to travel to assigned project locations as required.

- Ability to work in active construction and project-site environments.

- Ability to stand for extended periods and regularly kneel, bend, climb ladders, and perform other physical activities associated with security system installation.

- Ability to safely use hand and power tools and install system hardware and wiring.

- Ability to lift up to 35 pounds unassisted.

Why Join Northland Controls?

At Northland Controls, you'll be part of a global team focused on delivering exceptional security solutions and service to our clients. As a Lead Technician, you'll have the opportunity to work hands-on with security technology, take a leadership role in the field, and help develop the skills and capabilities of other Technicians and Installers.

We value collaboration, accountability, safety, quality workmanship, and people who are willing to jump in, solve problems, and help the team succeed.

About Northland Controls

Northland is a world-class global security integrator with offices in the United States, United Kingdom, Singapore, China and India. We specialize in design, build, integration, and management of high-end Lenel, Software House, S2 global enterprise security systems which include 6 out of 10 of the largest hi-tech companies in Silicon Valley.

We are responsible for single card reader installations in some of the most remote parts of the world, all the way through to the design, deployment and management of large enterprise systems managing up to 300 corporate offices in over 70 countries including datacenters and multi-faceted security operations centers.

With 250 highly trained professionals, all program management, project management, system design, system programming, testing and commissioning is carried out by Northland Controls experts to ensure we deliver the right solution, to the right standard, every time, anywhere in the world. In addition, Northland is supported by a network of over 100 in-country local service partners (LSPs) across the world who partner with Northland to deliver unparalleled world class services to our enterprise customers.

We are trusted to get the job done no matter what. Through word-of-mouth our elite list of customers has rewarded us with phenomenal growth from $1M to $70M in 10 years. To achieve this, we are always interested in the very best people who share our core values and beliefs and will do whatever it takes to enable our customers to realize their goals. We will take on difficult challenges regardless of where they may lead us, and we will always take the most honorable route to get there.

Our Mission

To be the most trusted and influential leader in the industry. By delivering exceptional services across the world, we are determined to continually surprise our customers, the industry and even ourselves while having fun.

Core Values

Be Honorable * Take on Challenges * Do Whatever it Takes * Our People * Have Fun

Northland provides a robust set of benefit plans including but not limited to medical, dental, vision, life insurance, retirement plan, wellness programs, quarterly bonus program and paid time off.

Northland Controls provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.