Front Desk Clerk

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!

ELS is hiring for the position of Front Desk Clerk in Miami, Florida.

Wha t you’ll do:

Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest   and resident  experiences.

Your job will include:

- Act as the   property   liaison and provide guests   and residents  with information ,  responding to questions in person and over the phone.
- Process payments and deposits.
- R un reports and submit maintenance request forms to ensure office efficiency.
- Partner with your   Property   Manager and communicate frequently to   address inquiries   in a timely and professional manner.
- Prioritize   customer   satisfaction, address conflicts and solve problems promptly.
- Maintain workspace standards by keeping the front desk and surrounding reception area clean, organized, and welcoming.
- Oversee retail and inventory, which includes restocking the retail store, and tracking inventory levels.
- Manage guest reservations, coordinating check-ins, check-outs, and site assignments through the property management system.
- Act as a true team player by jumping in to assist other departments with tasks or special projects outside of standard front desk duties as needed.
Schedule & Availability:
- Standard Shift: Full-time, weekend shifts required.
- Days Off: Tuesdays and Wednesdays.
- Flexibility: Must be willing and available to fill in or come in on scheduled days off if operational or business needs arise.

Experience & skills you need:

- High school diploma or equivalent experience.
- 1+ years   of experience in customer service   with   exceptional customer service skills.
- Strong organizational skills and meticulous attention to detail.
- Computer literacy and the ability to learn new systems.
- A highly adaptable, team-oriented attitude with a willingness to assist wherever the property needs support.

In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.

We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.

As an Equal Opportunity Employer, we welcome and thank all applicants.