Human Resource Business Partner

Kick-start your career in the online gaming world and experience the very latest in technology and innovation.

Who   we are

We’re   Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands, including Betway and Jackpot City.   We’re   a powerhouse built on decades of   expertise   and   we’re   changing the game for good. Our mission is to give our customers a superclass entertainment experience.

Who   we’re   looking for

We’re   on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At   Super Group   Africa , every day is action-packed, and we expect you to bring your A-game. In return,   you’ll   find a supportive environment where your skills can flourish and your career can soar.

Ready to become a   game-changer ? Supercharge your career with us and be part of something extraordinary.

Why we need you

We’re   building experiences that wow our customers   –   and that starts with bold, curious people who want to do work that matters.

If   you’re   hungry to grow, excited by impact and ready for a challenge that will   supercharge   your career, this could be your moment.

As   a   Human Resources Business Partner (HRBP) ,   you’ll   play a key part in delivering     a strategic function that provides value adding HR services through central human resources programmes to attract, develop,   retain, and engage a skilled and diverse workforce   .

Your drive and ideas will help us move faster, improve smarter, and stay ahead of the game.

What   you’ll   do

You’ll   take ownership of work that   gives us our competitive edge , including :

Strategic Business Partnering:

- To gain a deep understanding and fluency in the key business areas through developing strong collaborative relationships with key stakeholders

- Actively   identifies   gaps, propose and implement changes necessary to cover risks within key business   areas

- Support cultural changes across the   organisations   through a variety of different methods, including implementing action   plans

- Work in partnership with other business leaders   utilising   consultative practices and influential methods to credibly help all understand the human perspective in relation to business issues being   discussed

- Providing coaching and mentoring to key business   leaders   empowering and enabling them to effectively manage and develop their   staff

Talent Management:

- Working with the Talent team to ensure the best talent   is attracted   and selected appropriately   utilising   tools and processes that add value to the employee-management life   cycle

- With a focus on   retaining   and engaging the talent,   ensure   talent retention, succession-planning and talent development plans are in place, aligned and add value to the individual, the business   unit   and the   organisation

Employee Relations:

- Work with management to resolve employee relations and disciplinary   issues

- Coordinate the resolution of specific policy-related and procedural problems and   inquiries

- Perform specific research/investigation into operational   issues

- Provide first-line coaching support to   individuals

- Responsible for dealing   with workplace conflict through the introduction of an effective mediation   service

Performance Management:

- Work   with managers to   identify   performance issues, including root cause, work-flow efficiencies and effectiveness, job   design   and human   behavioural   causes

- Develop and implement performance enhancement initiatives;   utilise   existing resources effectively ( e.g.   quality, training, peer-coaching)

- Ensure the performance management process   is applied   and   utilised   effectively

Training & Development:

- Identify   training needs, skills shortages, competency and capabilities at a role and functional level. Advise on   appropriate interventions   to fix   and or   improve

- Recommend, develop,   schedule   and deliver training and development   courses

- Participate   in induction   programmes

Organisation   Development:

- Identify   OD issues – including team and individual issues   e.g.   performance, cultural, communication,   leadership

- Responsibility for dealing with workplace conflict through the introduction of an effective mediation   service

- Develop or source   appropriate interventions   to   monitor , improve   organisation /team or individual   effectiveness

- Use employee engagement practices to   monitor   company culture and   climate

- Identify   and implement   appropriate   and effective interventions to enhance culture and climate at a team, department, inter- department   and   organisational   level

HR Administration:

- Provide advice,   assistance   and follow-up on company policies, procedures, and   documentation

- Recommend,   develop   and   maintain   human resources information   systems

- Recommend operating policy and procedural   improvements

- Other HR related duties as   assigned

This list covers your core responsibilities   –   with plenty of room to stretch, explore and take on new challenges as we grow.

What   you’ll   bring

You’re   someone who brings:

- Clear, confident communication   ( written and verbal ),   and the ability to breakdown complex ideas

- A collaborative mindset, working smoothly with   cross ‑ functional   teams to hit shared goals

- Strong organisational skills and the ability to manage multiple projects without dropping the ball

- Exceptional attention to detail and a commitment to   high ‑ quality   work

- Adaptability   –   you stay sharp,   productive   and positive in   fast ‑ moving   environments

- Demonstrable working knowledge of Employment Law with the ability to apply it  practically to  workplace situations

- Demonstrable experience of working as an HR Business Partner in a strategic, collaborative, dynamic and complex organisation

- Demonstrable experience in detailed change and people management processes

- A relevant formal qualification or equivalent  appropriate HR  generalist degree, preference given to organisational psychology fields of study

Desirable skills   you’ve   got up your sleeve

It would be great if you also have some of the following skills:

- In-depth knowledge of sports betting markets, including odds calculation, betting   types   and market trends

- Previous   experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations

- Familiarity with gambling regulations and compliance requirements in various   jurisdictions , ensuring adherence to legal standards

- Experience in developing and executing customer retention strategies

Our values are non-negotiables

Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees   in order for   you to embed in and drive our culture forward.

These competencies are:

- Adaptability

- Ownership and accountability

- Initiating action

- Resilience

- Team orientation

- Integrity

- Innovation

What   you’ll   get back

We invest in your growth and wellbeing, so you can bring your best:

- Supergrowth   is real here.   Our learning and development programmes give you the tools,   training   and opportunities to level up fast.

- Your progress matters . Our Performance   t ool ensures you get meaningful feedback to support your development and   superdrive   your career .

- Support that has your back . Our Employee Assistance Programme offers resources for you and your family.

- Medical aid coverage

- Pension Fund contribution

- Group life cover contribution

- Free daily meals

- On-site Barista

Ready to feel superclass?

At Super Group,   your experience matters.   We’re   honest, fair, and focused on helping you succeed   –   and your work will have real impact from day one .

Game on !

*Please note we will apply relevance to our Talent Management and Talent Development Programme as part of our recruitment process.

*Shortlisted candidates may need to complete an assessment.

This position requires trust and honesty it has access to customers financial details - therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.

Should you not hear from us within 2 weeks, please deem your application as unsuccessful.

The perfect place to work, play and grow!