About this role
The Unit Secretary plays a vital role in supporting all members of the healthcare team by coordinating
essential administrative and clerical functions. As a key contributor to the smooth delivery of patient
care, the Unit Secretary effectively manages communication across multiple channels, facilitates patient
movement—including admissions, transfers, and discharges—and maintains accurate paper and
electronic medical records (EMR). Serving as a liaison among all members of the healthcare team,
including patients and members of their support systems, the Unit Secretary ensures timely, respectful,
and professional communication in person, electronically, and by phone. The Unit Secretary facilitates
continuity of care through paper and EMR navigation, scheduling appointments, preparing forms and
documentation, ordering supplies, managing mail, and supporting overall unit organization and
workflow.