Personal Injury Records Coordinator

Accountabilities

- Support attorneys and case managers with case preparation, file development, and administrative projects.

- Obtain, coordinate, and monitor requests for medical records, police reports, investigative materials, video evidence, body camera footage, and other relevant documentation.

- Communicate professionally with medical providers, government agencies, records custodians, and external stakeholders to obtain required records.

- Track outstanding documentation requests and conduct timely, persistent follow-ups through completion.

- Maintain accurate, organized, and up-to-date electronic case files.

- Review and audit files to ensure all required records, evidence, and documentation are present, accurate, and properly organized.

- Identify missing, incomplete, outdated, or inconsistent information and take appropriate action to resolve documentation gaps.

- Document the status of records and evidence requests accurately and escalate delays, obstacles, or issues when necessary.

- Review case information and proactively identify additional evidence or documentation that could strengthen case development.

- Take ownership of assigned responsibilities and independently drive tasks through to completion.

- Collaborate with the broader legal team to ensure cases continue progressing efficiently.

Requirements

- At least 1 year of experience as a legal assistant, records retriever, records manager, or records coordinator.

- Previous personal injury experience is required .

- Excellent written and verbal communication skills in both English and Spanish.

- Strong attention to detail, organization, and time management.

- Experience with case file auditing, records retrieval, and evidence collection.

- Strong problem-solving and critical-thinking abilities, with the capacity to identify gaps and inconsistencies in documentation.

- Demonstrated initiative, ownership, persistence, and resourcefulness.

- Ability to handle confidential information professionally and responsibly.

- Ability to work independently while collaborating effectively with a remote team.

- Adaptability and ability to perform effectively in a fast-paced environment.

- Availability to work remotely while aligned with Eastern Standard/Eastern Daylight Time (EST/EDT) .

- Working schedule: Monday to Friday, 8:30 AM–5:30 PM EST/EDT .

- Expected call volume: light to moderate.

- Familiarity with FileVine , Microsoft Outlook, and Google Workspace is preferred/required for the role.

- Location: Chile , working remotely.

Benefits

- Monthly compensation ranging from USD $1,142 to $1,220 .

- 100% remote, home-based position.

- Full-time, long-term career opportunity.

- Paid time off.

- Performance bonuses.

- Parental leave.

- Professional development and training opportunities.

- Dedicated team support.

- Opportunity to work in an environment aligned with strong professional and client-focused values.

How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
 Why Apply Through Jobgether? 
 
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
 
 
#LI-CL1