About this role
NEW BALANCE JOB BRIEF: Retail Associate
JOB MISSION :
New Balance is more than just a sport s wear brand – we are a family. We want people to join our team who can develop with us as we continue our journey as a growing brand . Our retail stores are looking for associates who can engage, excite, educate and entertain our consumers from the moment they walk through the door . We need your passion and the desire to be a true brand ambassador as well as your genuine love for working with customers. Apply now for the chance to join an incredible team!
MAJOR ACCOUNTABILITIES:
- To achieve personal KPI s and contribute to overall store performance
- Deliver total customer satisfaction to every customer, following the end-to-end customer journey – from entering the store to leaving the store
- Help to ensure the store remains as commercial as possible following company guidelines
- Adhere to company’s policies and procedures
- Responsible for maintaining health, safety, and environmental standards in store
- Perform other duties are required from the management team
REQUIREMENTS FOR SUCCESS :
- Team Player
- Demonstrate customer service skills
- A passion for retail and sales
- Desire to learn
- Ability to perform basic maths and general retail operational processes
- E ffec t ive communication skills
- Flexible work schedule including weekends and holidays
ADDITIONAL BENEFITS :
- Co mpetitive compensation
- Potential to earn more through our Retail Bonus Scheme
- G reat development opportunities
- I nclusive working environments across all our European locations
- Generous staff discount
- Project involvement across our European region
- Flexible u niform package