Asso. Dir., Business Excellence BP Lead

Job Description

Position Overview - Basic Functions & Responsibility

Essential function(s) includes, but is not limited to:

- The PSBU Business Excellence Business Partner (BEBP) Lead serves as a trusted business partner to PSBU leadership, driving business performance through disciplined planning, execution excellence, performance management, and operational governance.
- The role is responsible for translating business priorities into actionable plans, ensuring effective resource deployment, rigorous performance tracking, and fact-based decision making to deliver sustainable business results.
- As the primary Business Excellence partner for PSBU, the role enables cross-functional alignment, operational effectiveness, and continuous improvement across the commercial organization.

The Core Responsibilities are:

Essential function(s) includes, but is not limited to:

1. Business Performance Management & Decision Support

- Drive PSBU business performance through disciplined forecasting, performance tracking, and action planning.

- Identify business risks and opportunities and recommend actions to improve business outcomes.

- Support leadership decision-making with fact-based analysis and business performance insights.

- Ensure accountability and follow-through on key business priorities and commitments.

2. Business Planning & Resource Deployment

- Lead annual and quarterly business planning processes, ensuring alignment between strategy, resource deployment, territory design, Performance Goal setting, and execution priorities.

- Optimize resource allocation and deployment decisions through data-driven business impact assessment.

- Support launch, growth, and mature brands with fit-for-purpose planning frameworks and performance management approaches.

- Ensure business plans are actionable, measurable, and aligned with enterprise priorities.

3. Partnering and Collaboration

- Serve as the primary Business Excellence interface for PSBU and ensure effective collaboration across Marketing, Business, Finance, Customer Excellence, Insights & Analytics, and other functions.

- Ensure compliance with planning, Performance Goal setting, territory management, incentive, and performance governance processes.

- Drive continuous improvement, simplification, and operational excellence initiatives to improve organizational effectiveness.

4. Leadership

- Develop a high-performing team culture through coaching, talent development, feedback, and knowledge sharing.

- Foster ownership, collaboration, execution discipline, and continuous improvement within the team.

- Serve as a role model for business partnership, accountability, and results-oriented leadership.

Qualifications:

Education & Experience

- Bachelor’s degree or above.
- Minimum 8+ years of experience in the pharmaceutical industry, with strong exposure to business planning, analytics, or commercial operations.
- Demonstrated experience in customer segmentation, targeting, resource deployment, forecasting, SFE, and performance management.
- Experience partnering with senior business leaders in a matrix environment

Professional Capabilities

- Strong business acumen with the ability to connect strategy to execution.
- Proven analytical and problem‑solving capabilities.
- Strong project and stakeholder management skills
- Capable of influencing senior stakeholders and driving alignment across functions
- High level of ownership, resilience, adaptability, and execution discipline
- Strong communication skills in both Chinese and English

Core Competencies:

- Business acumen
- Performance management and execution excellence
- Strategic thinking with operational discipline
- Data-driven decision making and structured problem solving
- Cross-functional leadership and stakeholder influence
- Change management and continuous improvement
- Ownership, accountability, and resilience
- Talent development and team leadership

Required Skills:
Business Insights, Business Operations, Business Strategy Planning, Client Counseling, Data Analysis, Emerging Technologies, Requirements Management, Sales Force Excellence (SFE), Stakeholder Relationship Management

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

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Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:
Regular

Relocation:
No relocation

VISA Sponsorship:
No

Travel Requirements:
10%

Flexible Work Arrangements:
Not Applicable

Shift:
Not Indicated

Valid Driving License:
No

Hazardous Material(s):
n/a

Job Posting End Date:
12/31/2026
*A job posting is effective until 11:59:59PM on the day BEFORE  the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.