Customer service representative

Champion CleanersBirmingham, AlabamaOn-siteFull-timeMid level, 2–5 yearsListed 5 days ago

Apply now

About this role

Full-Time Customer Service Representative - Champion Cleaners

Vestavia Hills, AL

Job duties: Act as customer service representative, who maintains a positive attitude and communicates with the management team. Must have a positive team spirit. Duties include; processing of garments into dry cleaning software system. Must be able to work in an efficient manner to meet high volume and time constraints while maintaining a safe work environment. We have high standards for our employees because we provide the BEST quality in dry cleaning, laundry and customer service in the industry. Be a dynamic part of our team today!

- Talks with customers, primarily face to face.

- Receives incoming orders.

- Complete transaction for outgoing orders

- Records information into the computer for customer service.

- Follows all correct procedures and guidelines.

- Properly inventories and sorts items.

- Immediately inform management of shortages or customer complaints.

- Assumes responsibility for all components of the job from start to finish.

- Responds promptly to customer needs

Qualifications:

- Previous customer service, retail or cashier experience preferred

- Physical demands: Required to stand; walk and frequently lift

- Ability to read and comprehend instructions, short correspondence, and memos.