About this role
National Highways have an exciting opportunity for a Claims Handler to join our Network Claims team.
This role will be based out of our Ipswich or Bedford office on a hybrid basis.
The successful candidate will:
Be responsible for a portfolio of cases, from logging the claims through to their resolution. Proactively manage the progress of these claims in line with SLAs and to ensure resolution in a timely manner.
Assess all of the available evidence and thoroughly investigate each claim, in order to either defend our position on liability for claims made against National Highways or demonstrate negligence by the third party we are claiming against.
Negotiate with third party insurers and loss adjusters to obtain the best possible settlement within financial delegations, escalating to a claims manager with detailed recommendations when required.