System Administrator

As a System Administrator, you will join our Enterprise-Information Display System (E-IDS) team supporting the Federal Aviation Administration (FAA).

The team supports the FAA’s Enterprise Information Display System (E-IDS) platform, which replaces multiple legacy Information Display Systems (IDSs) in over 500 air traffic control facilities. It provides static and real-time consolidated data to controllers, including weather, airport runway status/visibility, maps, and facility directives aimed at improving efficiency.

Job Duties: 
• Design and administer enterprise thin client VDI infrastructure as second level engineering support by: 
• Organize the lifecycle of 10ZiG Zero Client (thin client) endpoints (or equivalent) and master images.  
• Optimize VDI thin client configuration, VDI pool to ensure seamless user experiences. 
• Support operational deployments and facility configurations, such as creating instructions for first level support operators to deploy the thin clients. 
• Optimize connection to Omnissa Horizon VDI infrastructure and virtual machine storage, ensuring performance tuning, system hardening and seamless desktop delivery to endpoints. 
• Develop and maintain scripts to automate system tasks and configuration management. 
• Manage and maintain network and hardware infrastructure, such server racking, cable, and lab systems, such as 10ZiG Zero Clients, Raritan Dominion KVMs and ZPE Console servers. 
• Execute enterprise-wide patch management strategies for all endpoints and lab hardware.  
• Monitor and maintain hardware inventory throughout its lifecycle.

Education & Experience Requirement: 
• Associates degree in Computer Science, Information Technology, Computer Programming or similar science/technology degree.

OR 
• A Certificate of Training in a two-year Computer Science, Information Technology, Computer Programming or similar curriculum from a community college, vocational education school, or military training may be substituted in lieu of the associate of science degree, depending on other qualifications or experience. 
• 9 years of experience is required.

Required:  
• Design and implement configurations for thin clients, including management of devices such as 10ZiG Zero Clients. 
• Design, administer, and configure Virtual Desktop Infrastructure (VDI) environments using VMware Omnissa Horizon. 
• Experience with scripting languages, including PowerShell, Python, and Bash. 
• Knowledge of enterprise network infrastructure and connectivity. 
• Capable of managing responsibilities independently while contributing to team success in a fast-paced setting. 
• Strong analytical and problem-solving skills with the ability to manage complex workflows and adapt to new technologies. 
• Professional verbal and written communication.

Preferred:  
• Working experience in patching, firmware and software asset management systems, hardening version control (e.g. git), server racking, cable management, and maintaining lab environments. 
•  National Airspace Systems (NAS) experience.

This position may require ~10% travel. It is a full-time position and will generally be in a cubicle environment.