About this role
Business Admin Level 3 Apprenticeship – Oasis Academy Parkwood
We are looking for an enthusiastic and hard-working individual to join Oasis Parkwood team. As a School Administrator Apprentice, you will gain many new skills to help you develop throughout the apprenticeship. If you are looking to start a career in admin apply now!
Key Details
Salary: £8.58 per hour, increases to NMW after 12 month
Working hours: Monday to Friday in between hours 8am – 4:30pm - 32.5 hours per week
Location:
Plymouth Rd, Scunthorpe DN17 1SS
Apprenticeship Details - 16 months expected duration to complete, working towards your Level 3 School Administration Qualification. (All learning is delivered online/ remote).
Training Provider: LMP Education (rated 1st best UK training provider)
As a School Administrator Apprentice at Oasis Academy Parkwood, you will play an important role in supporting the smooth and efficient running of the school’s administrative services. This apprenticeship offers a fantastic opportunity to gain hands-on experience in a busy educational environment while working towards a nationally recognised qualification. You will receive full training, guidance, and mentorship to help you develop strong skills in business administration.
Main Duties & Responsibilities
Reception & Front-of-House
- Act as the first point of contact for all visitors, providing a warm, professional welcome.
- Support students at reception and respond to their queries.
- Manage a fast-paced reception area, multitasking effectively between duties.
- Handle telephone and in-person enquiries, directing staff, parents, pupils, and visitors to the correct information.
- Manage challenging conversations calmly and professionally.
- Issue visitor badges and ensure all safeguarding and security procedures are followed.
- Ensure visitors are met and escorted appropriately unless authorised to move independently.
Administrative Support
- Maintain a tidy, organised reception and office environment.
- Support parents with ParentPay and Bromcom/MCAS queries.
- Complete word processing, data entry, and general administrative tasks as required.
- Assist with photocopying, printing, laminating, filing, and preparing documents.
- Collate and distribute information to parents/carers, staff, and students.
- Handle incoming and outgoing post, including franking and sorting.
- Provide refreshments to visitors when needed.
Communication & Events
- Make telephone calls to parents and carers as required.
- Send text messages and emails to parents/carers.
- Support with Academy events such as parents’ evenings and open evenings.
- Act as a key contact for staff regarding daily Academy events.
Additional Duties
- Supervise students when required.
- Always maintain confidentiality.
- Carry out any other reasonable duties as directed by the Line Manager.
General Expectations
- Promote and uphold a safe environment for children and follow all safeguarding procedures.
- Maintain professional competence by engaging in training and development.
- Attend Academy training days and participate in performance management processes.
- Work within the policies, ethos, and aims of the Academy.
- Be flexible to support Academy functions, including occasional extracurricular activities.
- Responsibilities may vary over time while remaining within the scope of the role.
Training & Qualification
You will be enrolled onto the Level 3 School Administrator Apprenticeship delivered by LMP Education.
Training includes:
- On-the-job learning
- Coursework and online modules
- Regular reviews every 6–8 weeks with your line manager and tutor upon completion, you will achieve a nationally recognised Level 3 qualification in School Administration.
Career Progression
We are looking for someone eager to learn and grow. Apprentices who demonstrate strong performance, professionalism, and commitment may be considered for long-term employment opportunities within the Academy.
Desired Skills & Personal Qualities
- Strong communication skills
- Confident using Microsoft Office (Word, Excel, Outlook)
- Excellent attention to detail
- Good organisational skills
- Customer service mindset
- Team player
- Patient, calm, and non-judgemental
- Reliable and proactive Entry Requirements
- GCSE English (Grade C/4 or above) – essential
- GCSE Maths (Grade C/4 or above) – essential
About the Employer
Oasis Academy Parkwood is a welcoming, inclusive community where every student is encouraged to thrive. As part of the Oasis Community Learning family, we are committed to strong community values, inclusion, and a holistic approach to education. Our aim is to deliver outstanding outcomes for all students and prepare them to make a positive impact in the world.
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