Call Center Attendant

Vistar Eye Center, Inc.Roanoke, VirginiaOn-siteFull-timeJunior, 1–2 yearsListed 5 days ago

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About this role

Vistar Eye Center is looking for dynamic individuals to grow with the company!

At Vistar Eye Center , we know great patient care begins with a friendly voice. Were looking for a Call Center Attendant who enjoys helping people, staying organized, and creating a positive first impression every time the phone rings.

Why Youll Love Working Here

- Full-time hours & weekends off

- Hybrid possibilities

- On-the-job training (no prior eye care experience required!)

- Health insurance available immediately

- 401(k) with profit sharing

- Generous PTO + paid sick time + paid holidays

- Gym membership discounts

- Supportive, team-oriented environment

What Youll Do

- Answer patient calls and emails with professionalism and warmth

- Schedule appointments within our network of physicians

- Take and route messages quickly and accurately

- Help create a smooth, stress-free experience for every patient

What Were Looking For

- Friendly, service-minded personality

- Ability to prioritize multiple requests

- Clear communicator with staff and the public

- Computer savvy and able to follow policies and procedures

Qualifications

Qualifications

- High school diploma or equivalent (required)

- Medical terminology course (preferred)

- 1+ year work experience (medical office preferred)

- Prior call center experience (preferred)