About this role
GENERAL DUTIES AND RESPONSIBILITIES:
- To support the vision, mission and guiding principles of the City and Court Services department.
- While performing any procedure, all associates and contract personnel must observe applicable Safety, Health, and Environmental rules and guidelines. The use of appropriate personal protective equipment is required.
- Attend and participate in training opportunities and seminars relevant to this position.
- Adhere to appropriate City operating procedures, benefit rules, employment, and safety policies/practices.
ESSENTIAL DUTIES AND RESPONSIBILITIES :
- Responsible for receiving warrants from the Municipal Court Clerk’s office, preparing warrants and information for entry by police department into the GCIC/NCIC, and clearing appropriate warrants when served or with validation problems;
- Prepares individuals files folders and files the warrants in the appropriate warrant file within the Court department, maintains files of active, inactive, served, or cleared warrants;
- May be required to contact other law enforcement agencies or businesses in an effort to enlist their assistance and cooperation in the service of the outstanding warrants;
- Makes telephone contacts as necessary to contact persons either who assist in locating the wanted person or the wanted person or the wanted person; attempts to persuade the wanted person too surrender to police and provides information to wanted person as to the charges and steps that must be taken to satisfy warrant;
- Provides collected information to the Warrant Officer as to the location of wanted persons;
- Perform computer checks of all individuals coming to the attention of the department to determine if warrants are active and advise appropriate personnel;
- Incumbent will run drivers and criminal histories for court calendars as needed;
- Performs general office work as required, and performs other duties as required and/or directed by Chief Judge and/or Court Administrator;
- Attend annual Court Clerks recertification training and all GCIC training.
JOB SCOPE:
The purpose of this position is to ensure the effective and efficient daily operations of the Municipal Court.
Guidelines: Guidelines include City and Departmental policies and procedures, City Codes and Ordinances, Federal, State, and Local laws, and GCIC Rules and Regulations.
COMMUNICATIONS/CUSTOMER CONTACT:
Contacts are typically with co-workers, attorneys, judges, solicitors, other law enforcement agencies, and the general public. Contacts are typically to give and exchange information, provide services, resolve conflicts, and solve problems.
Qualifications
COMPETENCIES/SPECIFIC EXPERIENCE OR TRAINING PREFERRED:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Minimum Qualifications:
- Bachelor Degree from an accredited college or university in criminal justice or related field preferred; supplemented by six (6) months of previous experience in court procedures and records management, legal office work, office administration, customer service, and personal computer operations; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
- Must be GCIC certified or get certifications completed within the first sixty (60) days.
- Must be able to maintain valid Georgia Crime Information Center (GCIC) Terminal Operator certification.
- Must be able to maintain valid Georgia Court Clerk certification.
Knowledge, Skills and Abilities:
- Basic knowledge of the practices and procedures involved in law enforcement record keeping and confidentiality;
- Knowledge of City policies, procedures, codes, ordinances and applicable State, federal, and Local laws;
- Knowledge of GCIC rules and regulations;
- Knowledge of modern office practices, methods, equipment, and standard clerical procedures;
- Knowledge of basic bookkeeping practices;
- Knowledge of basic math and accounting practices;
- Knowledge of appropriate contacts for related police and court issues;
- Skill in operating a computer and entering data into a database;
- Ability to operate GCIC to run criminal and driving history reports;
- Ability to read and comprehend various technical reports and legal terminology;
- Ability to handle confidential information;
- Ability to handle stressful situations;
- Ability to communicate with confrontational people;
- Ability to maintain accurate records;
- Ability to type and enter data correctly;
- Ability to maintain accurate and complete records;
- Ability to prepare monthly reports;
- Ability to communicate clearly and concisely, both orally and in writing;
- Ability to establish and maintain positive working relationships with those contacted in the course of work;
- Ability to organize and prioritize work and appropriately schedule court activities.
Equipment and Applications:
- Computers and peripheral equipment
- Designated software applications
- Telephones, copiers and other office equipment
JOB CONDITIONS:
Physical Demands: Visual acuity in both eyes, normal color vision, good accommodation and no field deficits; hear in-person, radio and telephone conversations; recognize differences or changes in sound patterns, loudness or pitch; speak audibly and clearly; identify and distinguish smells of different materials; sit or stand for prolonged periods; walk, run, kneel, stoop, crawl and crouch; make precise and coordinated finger, hand and limb movements; maintain uniform, controlled hand-arm posture or movement; lift and carry boxes of evidence and/or supplies (average 50 pounds).
Work Environment: Work is performed in an office environment and may require a willingness to work any hour of the day or night (shift work), overtime, or weekends.
Supervisory and Management Responsibility: None