Automotive Service Manager

Baker Chevrolet Allegan

Baker Auto Group is one of the region's premier auto groups, serving communities throughout western Michigan. We currently have a terrific opportunity for a qualified Service Manager at our Chevrolet store in Allegan, MI. If you have a proven track record of maximizing Technician proficiency and customer satisfaction, all while driving additional gross profit, your next job awaits! This is a full-time, salaried position with performance bonus.

What the right candidate brings to the table:

- Youve done this job before. You have the playbook and you know how to execute.

- You are not the person needing the training, you are the person doing the training.

- You know how to recruit, staff and motivate every person in the department.

Job Responsibilities:

- Creates a world class customer experience by developing a top-tier Advisor team.

- Maximizes Technician proficiency by ensuring work flows smoothly through the shop.

- Hires, trains and manages department team members.

- Maintains service pricing and computer system parameters.

- Understands and ensures compliance with the manufacturer warranty and policy & procedures.

- Controls areas of waste; keeps receivables, unapplied time and policy expense within guides.

- Oversees shop maintenance and upkeep.

- Ensures the department and personnel remain compliant with company, factory and government policy and regulations.

Skills & Qualifications:

- 5 years of experience in the retail automotive service business.

- Minimum 2 years of experience as a Service Manager.

- Experience with General Motors and CDK dealer management system are a plus.

- A current valid drivers license is required.

- High School Diploma or equivalent; College degree is preferred.

Benefits Include:

- Health, dental, life and vision insurance

- 401(k)

- Paid Time-Off

- Continued professional development

- M-F work schedule