About this role
Patterson isn't just a place to work, it's a partner that cares about your success.
One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.
Job Summary:
The National Account Executive develops and manages strategic customer relationships to drive revenue growth, customer retention, and long-term business partnerships within assigned national accounts. This role independently leads complex sales opportunities, navigates lengthy sales cycles, and serves as a trusted advisor to senior customer stakeholders while identifying and implementing growth strategies aligned with customer needs and organizational objectives.
Essential Functions:
- Develop and execute account strategies that strengthen relationships with strategic customers, expand customer engagement, and achieve revenue growth objectives within assigned accounts.
- Identify, develop, and close complex sales opportunities by aligning organizational products and services with customer business needs and priorities.
- Lead strategic account planning and conduct regular business reviews with senior customer stakeholders to assess needs, evaluate performance, and identify growth opportunities.
- Manage complex sales cycles, including presentations, proposals, negotiations, and contract discussions, to secure long-term customer commitments and business results.
- Support government and public sector sales activities by coordinating responses to requests for proposals (RFPs), bid opportunities, and contract requirements while ensuring compliance with applicable procurement guidelines.
- Collaborate with internal sales, marketing, operations, and support teams to develop customer solutions, resolve issues, and deliver a positive customer experience.
- Analyze account performance, market trends, customer needs, and competitive information to recommend and implement strategies that improve customer retention and revenue growth.
- Lead cross-functional initiatives related to strategic accounts, providing subject matter expertise, coaching, and guidance to support successful execution and customer outcomes.
- Comply with Company and department policies and standards; performs other duties as assigned
Minimum Requirements:
- Bachelor’s degree in Business Administration, Marketing, Finance, or related field, or equivalent combination of education and experience
- 5 years experience in account management, business-to-business sales, enterprise sales, or related customer-facing roles
Preferred Requirements:
- Experience working with Dental Service Organizations (DSOs) or multiple practices
- Experience managing complex sales opportunities involving lengthy sales cycles and multiple decision makers
Skills and Abilities:
- Strong knowledge of strategic account management, consultative selling, and enterprise sales methodologies
- Advanced skills in customer relationship management used to develop long-term partnerships and increase customer value
- Strong communication skills which engage customers while presenting solutions, negotiating agreements, and influencing decision-makers
- Leadership and project coordination capabilities to guide cross-functional initiatives and influence outcomes without direct authority
- Attention to detail in managing contracts, proposals, compliance requirements, and customer commitments
Travel Requirements:
- This position requires occasional travel to customer sites within a regional area and travel nationally for conferences.
What's In It For You:
We provide competitive benefits, unique incentive programs and rewards for our eligible employees:
- Full Medical, Dental, and Vision benefits and an integrated Wellness Program
- 401(k) Match Retirement Savings Plan
- Educational Assistance Program
- Full Paid Parental and Adoption Leave
- LifeWorks (Employee Assistance Program)
- Patterson Perks Program
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Compensation:
This position is paid on a commission basis.
EEO Statement
Patterson provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or other related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.