About this role
Employer: Konami Gaming, Inc.
Positions Available: Multiple positions available
Position Location: Las Vegas, NV
Position: Technical Solutions Engineer III
Job Duties:
- Troubleshoot and resolve escalated customer issues related to the SYNKROS application, interfaces, and database.
- Communicate with customers and vendors as needed to address SYNKROS-related issues.
- Report discrepancies, changes, or recommendations to senior management and submit bug fixes to R&D and track resolution through to customer service.
- Maintain ongoing communication with R&D to stay informed on new functionality from each development cycle.
- Develop and utilize SQL scripts for SYNKROS issue investigation, resolution, and reporting.
- Various Worksites: Occasional travel to customer locations within the Southwest Region of the United States for client support. Travel is limited to 1 trip every 2-3 years based on client needs.
Qualifications
Job Requirements:
Education Requirements:
- Bachelor’s degree in Computer Science, or closely related. Employer will accept an advanced degree if in the same field.
Experience Requirements:
- 24 months of experience in job offered, Software Engineer, or closely related.
Special skills requirements:
- Experience in application design, implementation, maintenance, and support.
- Proficient in Java application development using Eclipse, with backend expertise in Oracle DB.
- Experience in project and issue tracking using GIT, JIRA and Zendesk.
- Proficient in implementing and troubleshooting RabbitMQ for messaging.
- Proficient in writing and debugging PL/SQL scripts as implemented on Oracle DB.
- Proficient in fine-tuning application and query performance on both Java code and Oracle DB.
- Resolved bugs and defects through thorough debugging and testing.
Salary : Available upon request
Work Schedule: 40 hours/week
Qualified applicants send resumes and apply at: http://www.konamigaming.com/careers, ref job#MP01. EOE. Standard Benefits. #LI-DNI #FB-DNI #IN-DNI #TW-DNI #GD-DNI