Inside Auto Claims Adjuster

Accountabilities:

- Investigate basic and occasionally moderately complex auto insurance claims, including minor to moderately complex accidents, and prepare clear and concise claim summaries.

- Evaluate claims to determine applicable coverage, liability, and damages while applying established guidelines and regulatory requirements.

- Conduct recorded statements with claimants, insureds, witnesses, and other involved parties as part of the investigation process.

- Negotiate and settle claims in accordance with established practices, guidelines, and applicable requirements.

- Maintain accurate and comprehensive claim files, including investigation notes, summaries, supporting information, and documented decision rationale.

- Ensure compliance with regulatory requirements and internal standards throughout the full claim lifecycle.

- Collaborate with internal teams and relevant stakeholders to support efficient, accurate, and customer-focused claim resolution.

- Manage multiple claims and competing priorities while maintaining quality, accuracy, and timely follow-through.

Requirements:

- At least 2 years of prior claims-handling experience is preferred.

- Strong verbal and written communication skills, with a demonstrated commitment to delivering excellent customer service.

- Strong critical-thinking, decision-making, and problem-solving abilities, with careful attention to detail.

- Ability to manage multiple tasks, prioritize effectively, and perform successfully in a fast-paced environment.

- Comfortable working with technology and learning claims-related software, systems, and tools.

- An adjuster’s license may be required in multiple markets, with all required licenses obtained within 60 days of hire and maintained through applicable continuing education and renewal requirements.

- Candidates with an active adjuster license in Texas, Florida, or their resident state may be eligible for a $1,000 sign-on bonus, subject to applicable eligibility requirements.

- Candidates must reside in an eligible state at the time of hire: New York, North Carolina, South Carolina, Pennsylvania, New Jersey, or Delaware.

- This position is not available to residents of California, Alaska, Washington, or Hawaii.

- Successful candidates must complete a background investigation.

- Candidates must have a dedicated, private, distraction-free workspace at home, appropriate desk and seating, and reliable internet with minimum speeds of 50 Mbps download and 5 Mbps upload.

- Employment-based visa sponsorship is generally not provided for this position.

Benefits:

- Base compensation of $50,000–$60,000 USD annually, depending on experience and qualifications.

- Fully remote, full-time work arrangement for eligible U.S. locations.

- Medical, dental, and vision coverage.

- Pension plan and 401(k) savings plan.

- Financial coaching and mental and emotional wellbeing resources.

- Paid parental leave and adoption reimbursement.

- Paid time off and tuition reimbursement.

- Wellness incentives and opportunities through charitable donation matching and grants.

- Company-provided work-from-home technology bundle, including laptop, monitors, headset, keyboard, and mouse.

- $80 monthly connectivity reimbursement to help offset internet costs.

- Training schedule of Monday through Friday, 8:00 AM–4:45 PM.

- Regular operating hours are Monday through Friday, 7:00 AM–5:30 PM, with occasional rotational Saturdays; final shift assignments are confirmed after training.

- Opportunity to develop claims expertise while working in a customer-focused and technology-enabled insurance environment.

How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
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