About this role
It's fun to work in a company where people truly BELIEVE in what they're doing!
Job Description:
Ingram Micro is a leading technology company for the global information technology ecosystem.
With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts.
Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage set us apart.
Key Responsibilities:
- Implement and operate cyber security solutions with a primary focus on SIEM/SOC and secondary on PAM/ Endpoint/EDR products
- Install and configure cyber security stacks from IBM Security, Elastic, Trend Micro, and Delinea
- Generate quality project documentation (requirement, design, implementation, configuration, use cases/playbooks, and operations)
- Deliver solution demos and proofs of concept to customers
- Engage in consultative discussions to articulate how solutions address business needs
- Provide presales and architectural support, including scope of work, effort estimates, and Statements of Work
- Perform remote and onsite troubleshooting of security solutions
- Conduct knowledge transfer and handover sessions to operations teams
- Develop scripts using Windows PowerShell, APIs, and command lines for security solution integration (nice-to-have skill)
- Ability to develop code in at least one programming language (Java, C#, Python, etc.) (nice-to-have skill)
- Lead client meetings to discover business processes, advise on technologies and gather requirements
- Translate business processes and use cases into technical requirements, designs, and data mappings
- Collaborate with vendor engineering and technical support teams to resolve issues
- Provide security solution support under consulting managed support programs (Optimization & Support Services)
- Offer guidance on security infrastructure, customization requirements, and system integrations
Requirements:
- Degree in Computer Science, IT, Information Security, or related field (preferred)
- 5+ years of experience in Cyber Security solutions
- 3+ years of implementation and consulting experience in SIEM/SOC domain
- 2+ years of implementation and consulting experience in Endpoint/EDR domain
- Experience with enterprise-level PAM, EDR and SIEM platforms
- Strong knowledge of SIEM/SOC and Endpoint/EDR domains (must-have)
- Prior experience with Cyber Security vendor solutions ( advantageous )
- Understanding of project management, technical skills, and strong presentation abilities
- Security certifications such as CISSP, CISA, CCSP , CISM, CEH, CCSK (preferred)
- Knowledge of Cyber Security standards and compliance (ISO 9000, NIST, MITRE ATT&CK, GDPR)
- Microsoft and Linux platform administration experience
- Technical experience in Microsoft/Linux hardening
- Ability to quickly learn new cybersecurity technologies
- Strong problem-solving skills and ability to handle challenging project situations
- Experience in delivering projects under tight deadlines
- Excellent communication, presentation, and interpersonal skills
- Ability to work independently with minimal supervision
- 70% project delivery, 30% presales support