About this role
### Job Highlights
- Provide functional consulting and support for the global SAP MDG landscape covering Business Partner, Customer, Supplier and Material master data , supporting more than 2,000 users across BUs, GFs and legal entities.
- Ensure stable day-to-day MDG operations through application monitoring, workflow checks, IDoc/data-transfer monitoring, L1 incident resolution and L2 functional root-cause analysis , coordinating complex technical findings with the respective technical teams.
- Analyze business requirements and independently develop end-to-end functional solutions for MDG Change Requests , including requirement clarification, functional design/specifications, configuration, testing and consideration of cross-system impacts.
- Translate business requirements into appropriate MDG governance processes, workflows, validations, approval rules and functional configurations , ensuring alignment with global master-data governance standards.
- Lead functional incident and problem management , including root-cause analysis, SLA adherence, recurring-problem identification and definition of preventive improvements rather than focusing only on ticket closure.
- Design, maintain and deliver global MDG training and user-enablement content , including live training, key-user enablement, SOPs, business-process documentation, Knowledge Base and MediaWiki content.
- Support S/4HANA upgrades, migrations and connected MDG solutions such as PAW and DUCC , including functional impact analysis, testing, validation and cross-system alignment.
- Continuously expand MDG functional capabilities, documentation maturity and knowledge transfer to strengthen internal expertise and support the long-term sustainability of global MDG operations.
Experience / Skills
- Must-have (Specific Education) Bachelor's degree in Engineering, Computer Science, Information Technology, or a related analytical/technical discipline.
- Must-have (Work Experience) 5–10 years of experience in SAP MDG operations and/or functional consulting, preferably within global and complex SAP environments.
- Must-have (Functional Expertise) Strong functional knowledge of SAP MDG processes for Material and Business Partner, including Customer and Supplier , and understanding of how master data supports ERP business processes.
- Must-have (SAP Knowledge) Advanced experience with SAP MDG on S/4HANA , with exposure to ECC/legacy MDG environments and working knowledge of relevant SAP MM and SD processes .
- Proven capability in L1/L2 incident management, functional root-cause analysis, workflow/application monitoring, IDoc/data-transfer monitoring and problem management .
- Experience in translating business requirements into MDG functional solutions, configurations, functional specifications, governance rules, validations, workflows and testing scenarios .
- Strong documentation, training and knowledge-transfer capabilities, including preparation and maintenance of SOPs, process documentation, Knowledge Base/cookbook content and user training material .
- Strong analytical, communication and consulting skills with the ability to work independently and act as a bridge between Business, Data Governance, IT and global stakeholders .