About this role
JOB PURPOSE
Design-savvy and strategically minded Manager-Design with strong experience in commercial, retail, and hospitality architecture will lead the planning and design of passenger-centric environments within airport terminals and ancillary facilities. The role requires a deep understanding of user experience, spatial flow, brand integration, maintenance & operations and commercial optimization within high-traffic, complex environments.
ORGANISATION CHART
Manager âÃÂàDesign --> AGM âÃÂàDesign --> Chief Executive Officer - DIAL --> Head - Finishes
KEY ACCOUNTABILITIES
Responsibilities
Key Performance Indicators (KPIs)
Design Development for Commercial & Hospitality Spaces
- Lead architectural design of lounges, F&B areas, retail zones, and hospitality elements in airport environments.
- Ensure spatial layouts optimize passenger flows, operational efficiency, and revenue potential.
- Keep up-to-date with trends in hospitality, luxury retail, and experiential design within aviation and transport infrastructure.
- Oversee the design documentation process from concept through construction with attention to detail and quality.
- Design Approval Turnaround Time
- Compliance to detail & quality
Conceptualization & Presentation
- Create and present mood boards, material palettes, and design narratives to communicate the design vision effectively.
- Integrate architectural concepts with branding, wayfinding, and experiential design to elevate passenger satisfaction and commercial performance.
- Design Approval Turnaround Time
- Design Feasibility Success Rate
- Design Review for any unit that is going to be added
Sustainability, Innovation & Compliance
- Support sustainability initiatives and innovation in material use, digital integration, and future-ready design strategies.
- Ensure compliance with building codes, safety regulations, and international aviation standards (ICAO, IATA).
- Compliance with standards
KEY ACCOUNTABILITIES - Additional Details
EXTERNAL INTERACTIONS
- Coordinate with airport stakeholders, hospitality operators, commercial tenants, and branding consultants.
INTERNAL INTERACTIONS
- Regular interaction with other disciplines for getting necessary support/ input in terms of required building services
FINANCIAL DIMENSIONS
- NA
OTHER DIMENSIONS
- Manage and mentor a design team of at least 3 architects or designers, overseeing daily workflows, quality, and coordination.
EDUCATION QUALIFICATIONS
- Bachelors/ MasterâÂÂs degree in Architecture from a recognized institution.
- Registered Architect with COA (India) or equivalent license
RELEVANT EXPERIENCE
- Minimum 10 years of experience, including at least 5 years in commercial/hospitality design within airport or mixed-use projects.
- Strong portfolio demonstrating hospitality and commercial projects with design innovation
- Design supervision experience of minimum of 3 large scale completed projects
COMPETENCIES
- Personal Effectiveness
- Social Awareness
- Entrepreneurship
- Problem Solving & Analytical Thinking
- Planning & Decision Making
- Capability Building
- Strategic Orientation
- Stakeholder Focus
- Networking
- Execution & Results
- Teamwork & Interpersonal influence