Technical Services Manager VLS Adria

SchaefflerOn-siteFull-timeSenior, 5–8 yearsListed 4 days ago

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About this role

Your Key Responsibilities

- Adapt existing training materials to local market needs.

- Plan, prepare, and deliver technical training programs and workshops.

- Train technical service teams, sales staff, customers, and sales partners.

- Provide technical consulting and support on request and on a regular basis.

- Support service quality and warranty-related activities.

- Produce local technical content and online training materials.

- Deliver remote customer support and conduct field visits.

- Support fairs, events, and local cross-functional initiatives.

- Contribute to the development of training tools, materials, and equipment.

- Improve training programs based on participant feedback.

- Support technical assistance activities and local warranty claim analysis.

- Coordinate quality assurance and complaint management.

- Analyze customer complaints to identify training needs. These responsibilities are directly reflected in the attached job description.

Your Qualifications

- A university degree in Automotive Engineering or another relevant engineering discipline.

- A minimum of 5 years of experience in a technical role within OES, IAM distribution, and/or garage environments .

- Strong practical automotive engineering experience.

- Experience in technical training, workshop support, or technical field service is highly relevant.

- Good PC skills, including MS Office .

- A customer-oriented and sales-supportive mindset.

- Strong teamwork, communication, and organizational skills.

- A proactive, results-driven personality.

- Willigness to travel at leat 50% of the time.

- Fluency in the local language and business-level English , both written and spoken. These qualification requirements are based on the attached job description.

We look forward to your application.

Your contact

Schaeffler Hrvatska d.o.o.

Georgiana-Eliza Ungureanu

Keywords: Experienced; Professional; Full-Time ; Unlimited ; Sales Management;