About this role
Front Desk Receptionist
We are looking for an outgoing, positive, and friendly individual to join our team as a Front Desk Receptionist. The ideal candidate enjoys welcoming visitors, providing excellent customer service, and creating a warm and positive experience through professional interactions.
Required Schedule:
- Tuesdays: 4:00pm – 9:00pm
- Every other weekend:
- Friday: 2:30pm – 9:00pm
- Saturday: 1:30pm – 7:00pm
- Sunday: 1:30pm – 8:00pm
Primary Responsibilities:
- Greet guests warmly and professionally, ensuring each visitor feels welcome.
- Answer and direct incoming calls with a positive, helpful, and professional attitude.
- Assist and interact with residents with compassion, patience and respect.
- Sort and deliver incoming mail.
- Keep the reception area neat, clean and organized at all times.
- Maintain confidentiality and handle sensitive information appropriately.
- Prioritize and manage multiple tasks efficiently.
Preferred Qualifications
- 2+ years of experience in a customer service, receptionist, or front desk role.
- 5+ years of experience using computers and common computer applications.
Job Requirements:
- Availability to work required schedule listed above.
- Professional demeanor and appearance.
- Ability to remain calm, friendly and professional in a busy environment.
- Reliable, punctual and able to work independently.
- Strong communication and interpersonal skills.